Job Description
JOB TITLE: IT Support Technician - Level 1 - Madison, WI
Why you want to work at Flexion:
We're looking for an IT Support Technician who will be responsible for level 1 IT support of Flexion's fleet of laptops and business applications in a manner that maximizes service quality and productivity for Flexion employees. This individual will deploy and maintain endpoint operations systems, associated software and access to Flexion cloud applications. This individual will work closely with the Information Security Team to assist with account management, deploying policy configurations and information security hardening.
At Flexion (an agile software company that's been delivering excellence for over 25 years), our company culture is built on autonomy, trust, and transparency. We empower teams to remain self-sufficient and self-directed by hiring people who can solve complex problems through collaboration-this means lending a hand and flexing your multi-skilled muscles as needed. Every team member is a leader who takes responsibility for the entire team's success, which mirrors the company's overall low bureaucracy structure.
What the job looks like:
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