IT Business Relationship Manager
Globe Life Inc.

McKinney, Texas

Posted in Insurance


This job has expired.

Job Info


A Business Relationship Manager at Globe Life has responsibility to understand the intersection of Business Need, IT Enablement, and Cost of Delivery as well as an understanding of IT Products/Service Delivery Mechanics.

Business Need... The understanding of Business Value Chains, Business to Business Relationships and the ability to communicate IT value in business impacting terminology.

IT enablement... The understanding of the technology components of Product/Service delivery and the underpinning delivery mechanics

Cost of Delivery.... The understanding of the cost of the acquisition and/or development, the integration, the delivery, and the ongoing support of the Products/Services based on the underlying IT Architectural components and the teams that own these components

IT Product/Service Delivery Mechanics... The understanding of the acquisition and/or development, the provisioning and the support of IT enablement in terms of the delivery channels and support processes

Business Relationship Manager (BRM) professionals....

  • Work as the strategic AND tactical interface between Business and IT within the assigned areas of the organization
  • Establish and nurture relationships in both Business-to-Business and Business-to-IT
  • Provide a framework for issue resolution
  • Provide centralized reports to portfolios and their progression and performance
  • Create and communicate capability roadmaps, visually aligning business need to product/service delivery and maturation
  • Support planning and scheduling for IT service delivery
  • Establish and maintain regular cadence with business partners to discuss both strategic and tactical items
  • Establish and maintain a regular cadence with the IT Financial Management Office regarding cost and consumption of Products/Services
  • Assist business partners in their understanding of Enterprise-wide initiatives and needs
  • Develop trusted advisor relationships with stakeholders and end users to effectively determine technology needs
  • Learn, understand, and articulate business processes and culture as well as the capabilities of IT to support business processes
  • Have detailed understanding of IT Product/Service delivery within the assigned portfolio from ideation to retirement to ensure that the service is operating and optimal business value and in alignment with business goals.
  • Establish and communicate consolidated portfolio reporting metrics and dashboards that provide senior management and team members with quantifiable information of the delivery of business results.
  • Drive and help manage organizational change management to support IT initiatives.


This job has expired.

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