Issues Management Senior Analyst
Texas Capital Bank

Job Info

---

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital Bank, we do more than build business success. We build long lasting relationships.

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital Bank was recently named the #1 most trusted bank in the country on Newsweek's inaugural list of America's Most Trusted Companies. For more information about joining our team, please visit us at www.texascapitalbank.com.

• Provides thought leadership on issues management and validation through appropriate risk mitigation techniques.
• Assist in the development of issues management strategic oversight throughout the Bank.
• Successfully executes on issues management processes to fulfill department responsibilities and objectives.
• Communicates clearly and effectively with process stakeholders regarding department processes.
• Apprises Bank executive, senior and front-line management of current issues and trends.
• Assists with responses to issues raised by regulators and internal auditors to ensure milestones are appropriately considered, control additions/adjustments are commensurate with the risk, and timelines are appropriate to achieve desired sustainable results.
• Assist with the creation and implementation of the Bank's Issues Management Communication Protocol.
• Participate in and/or facilitate regular meetings with issue sources to ensure open communication and transparency on issue status.
• Ensure Archer fields are appropriate and adequate to address reporting in accordance with risk taxonomy and root cause analysis.
• Provide reporting to all relevant Senior and Executive level risk committees of all emerging issue trends identified by regulators and internal audit.
• Ensure appropriate Board level reporting of all Bank issues trends and status.
• Maintains the Bank's Issues Management Policy and department procedures.

• Bachelor's degree in Business-related field required; relevant graduate degree preferred.
• 5+ years of financial services industry experience with a minimum of 2 years in a role directly interacting with senior executives and/or business line leaders.
• 5 or more years of demonstrated team leadership ability with experience accomplishing positive outcomes while instructing a team of high performers.
• Demonstrated experience collaborating with management to influence decisions and promote successful issue resolutions.
• Experience with the most complex issues experienced by mid-sized banking institutions.
• Strong negotiation and influencing skills.
• Strong dedication to ethics and integrity and demonstrated ability to produce high quality results and meet deadlines despite competing priorities.
• Specific knowledge of risk management frameworks, audit risk assessments, corporate governance, process improvement, project management, bank operations, products and services, and/or regulatory environment and expectations preferred.
• Preferred prior experience in Centralized Issues Tracking and RSA Archer.
• Preferred prior experience in auditing or other risk-focused discipline.

This job has expired.