Intake Coordinator

Job Info

LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from Daly City to San Jose.


LifeMoves is seeking a highly motivated Intake Coordinator to serve our clients. Under the supervision of the Program Director, motel coordinators act as strong supports and advocates for clients, with the ultimate goal of ensuring their health, safety, and basic needs are met through unprecedented times. Their responsibilities include arranging motel stays for program participants, as well as assisting the Program Director to maintain the ongoing operations of program services.


  • Screen incoming program referrals and coordinate with referring agencies regarding referral status
  • Contact potential program participants to confirm eligibility and arrange motel stay
  • Ensure program participants receive daily meals
  • Conduct program intake paperwork with all incoming program participants
  • Follow up on any behavior concerns of program participants at motels
  • Complete county-wide assessment with program participants for potential housing resources
  • Coordinator with Housing Specialist on upcoming program exits and assist families with identifying alternative housing options and available resources
  • Provide on-going supportive and/or case management functions in accordance with the case/treatment plan
  • Communicate appropriately as needed with probation officers, social workers and family members
  • Stay current and knowledgeable about external community resources, referrals and service linkages
  • Maintains client and program records in accordance with applicable standards and regulations, grant requirements, etc.
  • Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature
  • Participates in continuing education activities, remaining knowledgeable in area(s) of expertise
  • Attends weekly case consultation meetings and monthly training; meet regularly with supervisor to exchange pertinent information and receive supervision
  • Other duties as assigned by supervisor
  • Bachelor's degree in social work or related field preferred
  • Minimum two year experience in serving homeless families and/or individuals in crisis.
  • Must possess a thorough understanding of the issues faces by chronically homeless individuals and families
  • Professional or personal experience working with individuals with addiction or mental health
  • Experience with outreach services for homeless individuals is a plus
  • Must be computer literate and proficient in Microsoft Office
  • Automobile and valid driver's license preferred.
LifeMoves is an Equal Opportunity Employer (EOE).

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