Information Technology Site Support Analyst
SSM Health Businesses

Madison, Wisconsin

Posted in Health and Safety
9 days ago


Job Info


It's more than a career, it's a calling.
WI-SSM Health West Beltline

Worker Type:
Regular

Job Highlights:

Do you enjoy providing onsite IT support to internal customers? Do you have 3 years experience with this type of work? If so, we'd love to talk with you! This is an exciting opportunity to join a mission-minded organization!

Job Summary:
Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Provides troubleshooting, training and implementation of clinical and business systems.
  • Coordinates desktop, laptop, telephony and peripheral device support.
  • Documents and troubleshoots issues.
  • Promotes IHT standards and procedures in completion of work activities.
  • Supports Active Directory tools including group management, script execution, GPO and software deployment, folder and file share access.
  • Supports multiple operating systems including Windows, iOS, and Android.
  • Ensures that network devices are maintained with current virus protection and software patches.
  • Works with Enterprise Network Services to implement and maintain technology standards for WAN and LAN connectivity and all infrastructure components required to maintain a highly available network.
  • Documents and troubleshoots issues while appropriately utilizing the service ticketing system.
  • Performs other duties as assigned.

EDUCATION
  • Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE
  • Three years' experience

PHYSICAL REQUIREMENTS
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Department:
93070009 Facilities Management - SMHMC

Work Shift:
Day Shift (United States of America)

Scheduled Weekly Hours:
40

SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

Learn more here



More jobs for you in Health and Safety

Health and Safety

Posted 41 minutes ago

Compass Health Network
Health and Safety

Posted 41 minutes ago

Compass Health Network
Health and Safety

Posted 41 minutes ago

Compass Health Network
View Health and Safety jobs »

New post from our employment blog

New Post
Job Interview Tips: How to Land the Job

Job Interview Tips: How to Land the Job

Have you been struggling to find good employment? Between the competitive and sometimes confusing application process, the ever-increasing qua...


Read full blog post
Share this job with the community

Click a community link below, and then social share the Information Technology Site Support Analyst job.


African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo