ICQA Manager
Gamestop, Inc.

York, Pennsylvania

Posted in Retail


This job has expired.

Job Info


Description:

The Inventory Control and Quality Assurance (ICQA) Manager plans and coordinates fulfillment activities to ensure accurate, efficient, and timely operation of the e-commerce order fulfillment function. This position maintains a positive work environment through solid communication, effective supervision, workload planning, and consistent enforcement of company policies. The ICQA Manager leads the ICQA Team and works collaboratively with other fulfillment departments to support achieving GameStop's e-commerce fulfillment goals and objectives.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • This role will report into a Regional Inventory Control and Quality Assurance function.
  • Provide data analysis and analytical support, including data collection/entry, data mining and problem solving, trend identification, data management, and reporting
  • Support safety programs and compliance to ensure a safe work environment for all Associates
  • Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX,
  • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
  • Review and analyze customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
  • Plan for and identify root causes of inventory deviation, via cause and effect analysis
  • Participate and Lead network-wide fulfilment & operations-focused quality initiatives.
  • Strategic planning and forecasting, alongside assigning and directing work
  • Lead and supervise a team of area managers and hourly associates, in Inventory Control / Quality Assurance operations within the Distribution Center
  • Manage Area Manager(s) in ICQA functions and drive team performance
  • Drive process improvements and team members' ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
  • Gain expertise in key fulfilment center process paths, as well as exception handling; we'll need you to ensure that process discipline is adhered to across all shifts and departments
  • Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
  • Collaborate with all department managers to identify and understand key projects, initiatives, and system enhancements
  • Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures
  • Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to process discipline
  • Support in Interviewing and hiring new Managers

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • Bachelor's degree from an accredited program in Business, Management, or another related field required
  • At least 3 - 5 years of related experience at a supervisor or manager level within a warehouse, distribution, or manufacturing environment required
  • Demonstrated solid proficiency in time management skills, alongside confidence in organizing vast amounts of data
  • Previous supervisory experience in a distribution or manufacturing environment
  • Excellent verbal and written communications skills in the local language and in English
  • Experience with Lean and Six Sigma methodologies and techniques preferred
  • Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Word, and Outlook
  • Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
  • Ability to be flexible to adapt to changing priorities and perform basic task work to meet deadlines
  • Possess proficient analytical, problem solving and decision making skills
  • Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities


 


This job has expired.

More Retail jobs


Ollie's Bargain Outlet, Inc.
Gainesville, Florida
Posted about 2 hours ago

Ollie's Bargain Outlet, Inc.
Walterboro, South Carolina
Posted about 2 hours ago

Ollie's Bargain Outlet, Inc.
Kingston, New York
Posted about 2 hours ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.