HR Operations Manager
BioReference Laboratories

Job Info

The HR Operations Manager is responsible for the operational excellence of HR processes and transactions in the ADP Vantage HCM system. Oversees HR administration and possesses strong strategic and analytical skills through audit reporting. Identify opportunities for efficiencies and document streamlined processes as they are implemented. Work closely with the team to provide excellent customer service to our employees. Has strong working knowledge of leaves of absence such as FMLA, NJ/NY Family Leave, Military Leaves, Worker's Comp, and other various employee leave types.

Position Responsibilities

  • Knowledge of multiple human resource disciplines, including compensation practices, Leave of absence administration, benefit administration, payroll, employee relations, performance management, and federal and state respective employment laws
  • Responsible for leading and developing a team of approximately 10 HR professionals that are in various stages of their professional careers.
  • Demonstrated knowledge of team cross-training, development.
  • Provide operational/administrative support for learning and development initiatives at various levels and stages.
  • Provide regular training and coaching to the HR team as processes are transitioned from transaction to automated workflows.
  • Ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks
  • Deliver results in a fast-paced environment with a high volume workload supporting HR functions and operations leadership.
  • Provide strong project and implementation support to HR initiatives and company strategies.
  • Identify opportunities to proactively improve organizational processes and outcomes.
  • Experience developing relationships at all levels of an organization to communicate HR policies and programs
  • Assess and implement change to processes based on proven change management techniques.
  • Ability to interpret both policies and procedure changes and serve as escalation point for questions.
  • Work closely with Internal and External auditors on process flows, interim testing and walkthroughs.
  • Implement strategic department auditing solutions that are aligned and consistent with HR best practices.
  • Ensure the team is kept current and applies HR compliance knowledge to protect organization and mitigate risk.
  • Support HR team with system administration by setting, monitoring, and achieving HR departmental targets
  • Manage Onboarding procedures for new hires
  • Provide centralized support for in-state and out-of-state new hire orientation
  • Ensure statutory HR records are complete, up to date, and accurate
  • Provide centralized support for annual open enrollment
  • Oversee employment verifications and unemployment processes
  • Oversee Leave Management administration and compliance by jurisdiction
  • Provide strong support to the LM and HR team on escalated complex leave/accommodation cases throughout the leave lifecycle.

Required Skills

  • Hands-on and engaged managerial style
  • Effective organizational and interpersonal skills, including written and verbal communication skills
  • Proven ability to communicate effectively both verbally and in writing to a diverse audience
  • Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy and professionalism
  • Ability to work independently with minimal direction
  • Must be able to prioritize and plan work activities to use time efficiently


  • 3+ years of managerial and supervisory experience required
  • 6+ years direct HR experience strongly preferred.
  • Bachelor's degree in Human Resources/Business field or equivalent work experience required
  • SHRM certification preferred
  • Strong PC and Advanced Excel knowledge including vLookups (Pivot Tables a plus)
  • Experience with ADP systems Vantage HCM and Reporting a plus

BioReference Laboratories is an Equal Opportunity Employer

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