Hospital Manager>
VCA

Los Angeles, California

Posted in Medical and Nursing


This job has expired.

Job Info


We are seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager of VCA - West Los Angeles Animal Hospital.


The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians.

The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business development.

The Hospital Manager-under the guidance of the Hospital Administrator-performs a wide range of administrative activities related to the practice. This includes: mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital's mission of delivering high quality patient care and exceptional client service.


Skills and Qualifications
* 2 to 3 years of customer service and financial budget management experience.
* Knowledge of sales and marketing techniques.
* Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
* The ability to make decisions, delegate responsibility and achieve results with hospital team members.
* Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
* Respect for and willingness to work with clients and their pets.
* Must be able to handle multiple tasks and deal with an environment of changing priorities.

Job Responsibilities
* Direct and develop the administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
* Oversee the hiring, reviewing, disciplining and terminating of administrative staff
* Review the P&L Report monthly with Hospital Administrator and Medical Director
* Supervise the administration and case review of client medical complaints.
* Positively represent the hospital and VCA in the professional community and to the general public.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com


This job has expired.

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