Hospital Access Representative
Loyola

Berwyn, Illinois

Posted in Medical and Nursing


This job has expired.

Job Info


Employment Type:
Part timeShift:
Day Shift

Description:

This individual greets patients, completes the registration in one of four areas of the department. The representative also responds to various inquiries from physicians, nurses, internal staff, patients and visitors. The Hospital Access Representative must have knowledge of insurance coverage and the patient access regulations on our contracted plans. This individual is responsible for securing complete and accurate demographic and coverage information and is the source for all hospital and physician billing. The Hospital Access Representative must display service oriented, compassionate and professional behavior. This individual must adhere to HIPPA compliance and ensure that all patient information is securely obtained and protected.

Position Requirements:

Minimum Education:

Required: High School Diploma

Preferred: High School Diploma plus training acquired through work experience or education

Minimum Experience:

Required: None

Preferred: 1-2 years of previous job-related experience

Computer Skills:

Required: Basic Keyboarding Skills

Preferred:

EPIC

Microsoft Excel

Microsoft Outlook

Microsoft Word

Other: N/A

Typing Words Per Minute: 25

Required Skills:

Ability to communicate verbally

Ability to deal calmly and courteously with people

Ability to deal with stressful situations

Ability to finish tasks in a timely manner

Ability to follow oral and written instructions and established procedures

Ability to function independently and manage own time and work tasks

Ability to maintain accuracy and consistency

Ability to maintain confidentiality

Ability to perform basic filing, office procedures and word processing

Ability to work as an effective team member

Other:

Needs the ability to physicially assist patients from one location to another by walking with them or pushing them via wheelchair.

Annual review of Body Mechanics will be mandatory.

Personal Relationships: Routine job with interpersonal contact

Internal Contacts: Within Department

Cross-departmental

Physicians

Students

Physician Assistants

Adv Practice Nurses

External Contacts:

Patients

Families

Insurance Companies

Visitors

Other healthcare agencies

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.


This job has expired.

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