Hospital Access Liaison
Compass Health Network

Raymore, Missouri

Posted in Health and Safety


Job Info


Compensation: $29.29-$36.29/hr; based on Licensure

The Hospital Access Liaison (HAL) assists individuals who have recently been discharged from an Emergency Department (ED) or inpatient unit that need immediate assistance with linkage to services and resources in the community. The focus will be on those individuals who are at high risk of hospitalization/re-hospitalization and/or risk of suicide and who do not meet criteria for another service at the time of assessment.

This is full-time, benefit eligible position working Monday-Friday. This position will co-locate in hospitals.

Responsibilities of the Hospital Access Liaison:
* Provide rapid, virtual response and care for individuals discharging from hospital
* Use short-term, interventions for up to 90 days after initial contact until warm hand-off to ongoing services has been completed
* Communicate regularly with hospital staff to ensure continuity of care, discuss referral workflow and work out any issues
* Make follow-up calls to referred individuals and their treatment team, as appropriate
* Coordinate with other crisis team members to request outreaches
* Attend monthly meetings and weekly clinical supervision with ERE Supervisor.
* Maintain agreed upon level of productivity and/or Quality Indicators
* Provide culturally competent services to meet the unique cultural needs of each referred individual
* Be knowledgeable of all services provided within Compass Health
* Be knowledgeable of other human/social services agencies for purposes of referral if Compass is unable to provide a service and maintain documentation of referral
* Maintain client records, following agency and state regulations
* Ensure all documentation is written in proficient and professional manner
* Work collaboratively with programs to ensure the individual is referred, when appropriate and eligible
* Collaborate and communicate with caller's multi-disciplinary treatment team, if existing client is referred
* Other duties as assigned by supervisor
* Flexibility with shifts may be required
* Travel may be required for team meetings or large agency functions



Master's degree in social work, psychology or related field required

At least one (1) year experience working in behavioral health required
* Working knowledge of DSM-V required
* A valid MO driver's license with agency-established minimum automobile coverage required

LICENSURE/CERTIFICATION: PLPC, LPC, LMSW, LCSW, PLP or LP required

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

  • Advancement opportunities
  • Professional development
  • Licensure supervision
  • Mentor opportunities
  • Tuition reimbursement
  • Scholarship program
  • Employee Assistance Program
  • Headspace Access
  • Paid time off & Paid Holidays
  • NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.



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