Health Advocate Seasonal Associate
West Corporation

Job Info

---

For this opening we will consider candidates from the following locations: PLYMOUTH MEETING,PA,US |

Administrative Functions - Participate in a variety of department activities ensuring adherence to department procedures and established timelines

*Provide administrative support to department which may include data entry, faxing, copying, distributing, and filing material, and client contact or follow up

*Based on department need, utilize CRM tools (e.g., Salesforce, etc.) to update client information and communication with members via email

* Meet with assigned supervisor to discuss scope of activities that are to be completed

* Meet established timeline and due dates for activities keeping assigned supervisor aware of any changes to schedule

* Based on department need, exercise exceptional customer service skills in an effort to optimize each contact with the member

* As necessary, assist multiple departments or managers with projects ensuring to prioritize requests based on level of importance

* Thoroughly document activities providing updates to supervisor as required

* Escalate activity issues to supervisor ensuring they are brought to resolution

Project Participation - Participate in the activities associated with a variety of departmental projects.

* Prepare reports, material and documentation

* Create organized project files

* Provide project lead with status reports throughout assigned projects

Team Interfaces - Establish and maintain a professional relationship with team members and department contacts.

* Cooperate with team members to meet goals or complete tasks

* Escalate work flow and communication issues to supervisor

Mental and Physical Requirements -

*This position will be exposed mainly to an indoor office environment and will be expected to work near or around computers, telephones, and printers

*The nature of the work in this position is sedentary and the incumbent will be sitting most of the time

*Essential physical functions of the job include fingering, grasping, pulling hand over hand, and repetitive motions to utilize general computer software/hardware continuously throughout the work day

*Essential mental functions of this position include concentrating on tasks, reading information, and verbal/written communication to others continuously throughout the work day

Related Duties as Assigned -

* The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents

* Consequently, job incumbents may be asked to perform other duties as required

* Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above

* Please contact your local Employee Relations representative to request a review of any such accommodations

MINIMUM QUALIFICATIONS

Applicant for this job will be expected to meet the following minimum qualifications.

Education

* High School Diploma or GED required

Experience

* Minimum 6 months education or work experience in related area is preferred.

This job has expired.