Functional Subject Matter Expert III (Windows)
ECS Corporate Services

Job Info

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ECS is seeking a Functional Subject Matter Expert III (Windows) to work in our Pocatello, ID office.

Job Description:

The Functional Subject Matter Expert III (Windows) will be responsible for maintaining and engineering the Windows Server enterprise infrastructure systems. The position requires in-depth knowledge of:

• Microsoft Server operating systems - 2022, 2019 Core and Server with a Desktop
• Server patching via Microsoft Endpoint Configuration Manager (MECM), manually, or by any other means of distribution, including:
  • Patching in disconnected networks.
  • Scripted validation and remediation.
  • 3rd party patching software
• Server baseline image building, including:
  • Create/modify MECM task sequences.
  • Microsoft Deployment Toolkit (MDT) and Windows Assessment and Deployment Toolkit (ADK).
  • Pre-boot Execution Environment (PXE) experience and knowledge creating and maintaining PXE server.
  • Driver testing and packaging.
  • Application packaging and silent deployment.
  • Use and creation of scripts using Microsoft PowerShell.

Requirements:

• Design, implement, and integrate as well as provide ongoing support of the Windows Infrastructure.
• Serve as the subject matter expert (SME) for all Windows environments and have expert knowledge and skills in using the tools listed above.
• Engineer, integrate, design and deploying various Windows components and expert knowledge in Active Directory, Group Policy, digital certificates, and multi factor integration.
• Manage and maintain DNS for all enclaves within the enterprise.
• Manage and maintain DHCP for all enclaves within the enterprise.
• Manage and maintain configuration and design of the enterprise print solution.
• Create and maintain bare-metal and virtual machines with the appropriate distribution of Windows and network configuration.
• Create baselines for Windows Server 2019/2022 or higher released quarterly with updated applications and approved patch levels.
• Create and maintain a deployable method for the baselines, to include: network installation, PXE Boot, WDS, MECM, MDT Share, DVD, ISO, and USB Device.
• Create and maintain a step-by-step build documentation and engineering documentation for all versions of baseline images.
• Create and maintain a MECM/Systems Center Configuration Manager (SCCM) deployment server with full functionality to deploy systems.
• Create and maintain a MECM/SCCM deployment user and engineering documentation.
• Create a PXE Boot Deployment Server, user documentation, and engineering documentation.
• Provision and configure required software onto servers, such as web servers and databases such as SQL Server.
• Possess proficient understanding of networks, storage, and LAN/WAN systems and applications as well as their dependencies.
• Possess knowledge of TCP/IP, subnet masks, routing, and SMTP.
• Have competence in scripting languages such as PowerShell.
• Evaluate, improve, and maintain the information security throughout the Windows infrastructure.
• Work in hybrid environment of virtualized and cloud platforms.
• Monitor and correct server issues and create recovery processes for failures and performance bottlenecks.
• Use native, add on tools, and third-party tools to troubleshoot malfunctions and optimizations. Use tools include resource kits, development kits, and commercial tools.
• Manage and monitor all installed systems and infrastructure.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Participate in the design of information and operational support systems.
• Provide 4th level support.
• Liaise with vendors and other IT personnel for problem resolution.
• Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts on a monthly interval.
• Integrate systems with Windows as it applies to authentication and core services dependencies such single sign-on and Active Directory. Engineer and implement solutions for multi factor authentication with FBI standardized software and hardware.
• Continually transition knowledge on how to use the technology to the Government staff through training and assistance using industry best practices.

Required Skills:

• Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly if needed to meet contract requirement.
• A minimum of Microsoft Certified Solutions Expert (MCSE) or equivalent certification.
• 10+ years of experience.

Desired Skills:

• Master's degree is preferred.
• Additional years of experience may be considered in lieu of education.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

General Description of Benefits

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