Fulfillment Area Manager
Gamestop, Inc.

Job Info



  • Coach, manage, and develop a team of GameStop associates
  • Supervise 2 - 3 non-exempt Leads and 25-50 non-exempt team members in the day-to-day operations
  • Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
  • Define and improve processes, standards, and guidelines. Ensure all area associates adhere to documented processes
  • Work weekends, holidays, and/or overnight shifts
  • Work overtime both in peak season and as needed
  • Stand/walk during shifts lasting up to 12 hours
  • Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
  • Access all areas of building, ascending and descending ladders, stairs, and gangways
  • Regularly bend, lift, stretch and reach both below the waist and above the head
  • Lift and move items up to 50 pounds


  • A bachelor's degree is preferred
  • Strong communication skills, both verbal and written
  • Adept at the ability to motivate others in a deadline-driven environment
  • Ability to analyze and dive deep into data to provide thought-provoking, workable business solutions
  • Proven track record of taking ownership and driving results
  • Ability to thrive in an ambiguous environment


  • A high school diploma or GED equivalent is required - Bachelor's degree is preferred
  • At least three years of work experience in a distribution center environment required - 3 to 5 years in a Supervisor role preferred
  • Ability to lift and/or move boxes, totes and other objects weighing up to 50 pounds on an infrequent, as needed basis
  • Must be able to walk long distances, bend, stoop, climb on ladders, and drag wooden pallets weighing up to 50 pounds on an infrequent, as needed basis


  • Working understanding of basic math functions (add, subtract, multiply, divide)
  • Working knowledge of common business computer systems and applications - specifically, Microsoft Outlook, Microsoft Word, and Microsoft Excel
  • Ability to communicate effectively with others using spoken and written English - bilingual English/Spanish communication skills preferred
  • Possess the dexterity to utilize writing utensils (pen/pencil), calculators, small hand-held tools, manual razors and other mechanical/electrical equipment without assistance
  • Ability to prepare, comprehend, and translate detailed budgets, reports, and financial information in a clear and concise manner.
  • Ability to work under demanding time constraints and production goals
  • Ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
  • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
  • Ability to comprehend and adhere to all GameStop policies and procedures including, but not limited to, those related to attendance and scheduling requirements, honesty and integrity, confidentiality, safety, and conflict of interest
  • Bilingual in English/Spanish preferred


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