Family Partner - BEST Boston UCC
Bay Cove Human Services, Inc.

Boston, Massachusetts

Posted in Community Services


This job has expired.

Job Info


Schedule: Tues- Sat
Salary: $18.30-$19.30

Mission Statement:
Our Mission is to provide high-quality services to children and adults who face the life-long challenges of mental illness, drug and alcohol dependency, and developmental disabilities. We will accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

Job Summary:
The Family Partner works with other members of the ESP Urgent Care and Mobile Crisis teams and provides peer support to parents served by the program. Peer support is defined as using personal and professional life experiences to establish credibility and infuse hope for a better future, to demonstrate unconditional acceptance, and to assist with problem solving. Additionally, the Family Partner serves as a "values speaker", specifically, but not limited toproviding a parent's perspective in the routine operations and development of the program. The Family Partner uses personal and professional life experience to provide consultation and training for staff and others to increase awareness and improve the effectiveness of parent-professional partnerships to meet the needs of families, and to participate in program and community meetings to maximize parent voice, choice, and involvement throughout the service delivery process.


Essential Functions of Position:


The family partner will be involved in the ongoing follow up for families served by the mobile team. This includes telephonic and face-to-face interventions, identifying resources for families, initiating referrals in service of establishing wrap around supports, and acting as a liaison with current providers, schools, and state agencies.

Job Responsibilities/Job Related Competencies and Skills

  • Provides parents and caregivers with information about the ESP and the wraparound process and resources to assist them to successfully engage.
  • Learns the family's story, culture, strengths, and concerns
  • Provides non-judgmental, unconditional support to parents and caregivers.
  • Participates in implementing a variety of support services for parents/care givers.
  • Produces and maintains accurate and timely documentation.
  • Performs all other duties and projects as assigned by the Program Director.

Physical Requirements

  • Must be able to drive to different locations.
  • Must have the ability to assess children and adults in their homes and apartments with stairs.
  • Must be able to observe the person in crisis, noting symptoms and nonverbal behaviors.
Qualifications:

  • Lived experience as a primary caregiver for a youth who has received mental health or behavioral health services.
  • Ability to work collaboratively as a member of multi-disciplinary and cross-functional teams.
  • Demonstrated ability to work in a pressured situation and maintain clarity, focus, judgment, and compassion.
  • Ability to work with people in crisis in a hopeful and compassionate manner and model this for others.
  • Ability to work independently.
  • Some computer skills.
  • Language capacity strongly preferred.
  • Current Massachusetts Driver's License and use of reliable personal vehicle for work related travel.
  • A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

  • Demonstrated ability to work in a pressured situation and maintain clarity, focus, judgment, and compassion.
  • Flexibility.
  • Ability to work with people in crisis in a hopeful and compassionate manner.
  • Ability to communicate concerns effectively to other team members and ask for help as needed.
  • Ability to work independently.


This job has expired.

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