Exchange Subject Matter Expert (SME)
Kforce Inc.
Job Info
RESPONSIBILITIES:
Kforce has a client that is seeking an Exchange Subject Matter Expert (SME) in Alexandria, VA.Duties Include:- Ensure Secure Socket Layer/Transport Layer Security (SSL/TLS) offloading and brokering PKI authentication features provided by the F5 appliance is operational at all times
- Ensure load balancing configurations and PKI certificates are backed up in accordance with customer policies
- Alert load balancing and reverse proxy customers prior to PKI certificate expiration and assist with certificate renewals as necessary
- Create, manage, and troubleshoot load balanced IP address spaces
- As an Exchange SME, you will develop and implement technical solutions in collaboration with engineers and architects
- Provide after-hours support to 24/7/365 IT Operations Center personnel to assist with troubleshooting service outages
- Develop and update technical solutions, operating procedures, and other documentation for 24/7/365 IT Operations Center personnel to assist with initial troubleshooting and triage efforts
REQUIREMENTS:
- Experience with interacting with service lanes to handle service inquiries and problems
- Extensive experience working as a Tier 2 system administrator: familiar with using exchange/vault tools
- Extensive experience with Office 365 and Microsoft Exchange 2016
- Extensive knowledge of Enterprise Vault solutions to reduce active server storage requirements
- Extensive Experience with Scripting/Automation through Exchange PowerShell or other scripting languages
- Experience troubleshooting issues in a growing environment
- Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
- Strong oral and written communications skills
- Strong leadership and mentoring skills to guide and improve team skill composition
- Track record of working effectively within a team, and support to peers toward improved processes and results
- Ability to triage and properly classify incidents and prioritize work efforts accordingly
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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