Error Resolution Specialist
BC Forward

Job Info

Error Resolution Specialist
BCforward is currently seeking highly motivated Error Resolution Specialist for an opportunity in Phoenix, AZ 85007

Job Title: Error Resolution Specialist
Location: Phoenix, AZ 85007
Expected Duration: 06 Months with possibility of extension

Position Description
Possible overtime of 8 hours on various weeks
The Error Resolution Specialist position is responsible for reviewing, researching and appropriately adjusting tax documents and payments allowing them to post correctly to the taxpayers account.
It is also responsible for examining, researching and correcting batches, documents and payments that do not pass system validation.
This position works a system identified list of errors, reviews taxpayer documentation and system calculations to determine the source of the error and correct the problem.
This position is also responsible in identifying and correct the source of the complex problems, will interact with other divisions, customers and perform extensive research through all account periods and tax types to ensure accuracy when the problem is resolved.
The position also researches payments that have been misapplied which requires extensive research of past payments, credits and billings.
Performing detailed examinations of state tax documents Analyzing and evaluating taxpayer claims Interpersonal relationships Oral and written communication
Experience working in a fast paced production environment Ability to handle changing priorities to meet required deadlines Ability to do mathematical computations Ability to analyze data and make a decision
office experience Google work space
High school diploma or GED

Interested candidates please send resume in Word format Please reference job code 195008 when responding to this ad.

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