Enrollment Outreach Representative
Roth Staffing Companies

Job Info

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Our client is seeking upbeat, ambitious, driven, well-rounded, articulate and tech savvy individuals ready to kick start a career with a growing company. This is a fully remote, entry-level position in their contact center. Selected candidates will be expected to make 150-200 outbound phone calls per day to connect with potential students interested in enrolling in online programs.

Responsibilities

• Follow up with perspective students on their request for grad school information
• Transfer to correct department for enrollment assistance
• Perform diligent outreach through a strategy of call, text, or email
• High volume outbound calling
• Monitor KPIs and exceed goals weekly
• Establishing a rapport and documenting relevant activities conducted via phone/email with customers
• Provide feedback on processes, successes and areas of improvement to Supervisors
• Perform other tasks as assigned

Requirements:

• Bachelor's Degree from an accredited college or university
• Proficient in MS Office and Outlook
• Strong work ethic, great attitude and attention to detail

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

This job has expired.