Employee Relations Representative
Knott's Berry Farm

Buena Park, California

Posted in Retail


This job has expired.

Job Info


Overview:

  This position maintains effective relations by providing day‑to‑day advice and direction to employees and supervision on employee

  relations issues, including work place accommodations.  This position also advises management regarding policy interpretation

  and approves disciplinary action.  This position represents management at appropriate steps in the grievance process by

  investigating issues and concerns in order to resolve them in an appropriate manner.  This position may appear on behalf of the

  Company and respond to EDD claims, DFEH/EEOC complaints, and assists in the preparation of legal cases and conducts

  associated investigations as required.  Additionally, this position assists in the development and execution of internal legal training

  classes for all levels of the organization.


How You'll Make A Difference:

             Provides advice and councel to all levels of management regarding the use of progressive discipline, various personnel

              actions and other pertinent employee relations issues.

 

              Ensures all employee personnel actions are properly documented including investigations, discipline and terminations.

 

 

              Conducts investigations and responds to employee complaints of harassment, discrimination or unfair treatment, providing

              corrective action and resolution as appropraite.

 

              Determines appropriate levels of disciplinary action based on circumstances of the infraction, employee's disciplinary

              history, documentation provided by management, Company policy and procedures, past practice, and legal guidelines.

 

              Approves employee suspensions based on the circumstances of the incident, Company policy, procedures and practices.

 

 

              Reviews and processes Job Performance Evaluations for data entry.

 

 

              Reviews and processes employee termination Change of Status forms for data entry.

 

 

              Investigates and responds to various employee complaints registered with government agencies; including, the EEOC,

              DFEH, DOL, and EDD under direction of th H.R. Director.

 

              Represents the Company at personnel‑related hearings, legal precedings, depositions and investigations under direction

              iof H.R. Director.

 

              Responds to management and employee inquiries regarding policies, procedures and practices.

 

 

              Assists with administration, review and distribution of annual performance evaluations for exempt and non‑exempt

              employees.

 

              Maintains a business liason with unemployment claims vendor to ensure proper documentation is forwarded, proper

              response is made and appropriate Company representation in hearings.

 

              Reviews former employees' personnel files and determines if rehire eligibility should be revised to allow the applicant to

              reapply to work again for the Company.

 

              Coordinates and conducts review of personnel files requested by employees, former employees and government agencies.

 

 

              Promotes teamwork and maintains a good working relationship with other departments.

 

 

              Prepares Weekly Activities Report and Cedar Fair Quarterly Report.

 

 

              Ensures compliance with all applicable local, state and federal employment laws.

 

 

              Creates, implements and reviews department policies, procedures and work methods as necessary, to achieve Company

              objectives.

 

              Adheres to and enforces all Knott's Berry Farm's policies and procedures.

 

 

              Develops, presents and monitors Company training programs as required; including, supervisor shorts, team leader

              training and Kronos training to ensure quality and adherance to Company principles and goals.

 

 

              Reviews and approves Job Performance Evaluations at the final warning and termination level.

 

 

              Makes recommendations to change in Company, division and department policies and procedures based on employee

              complaints, feedback by management and employees, guest concerns, etc.

 

              Assists associates with reasonable workplace accomodations in accordance with State and Federal laws making

              recommendations to department management team.

 

              Creates, implements and executes interal company‑wide Human Resource related training programs to various levels of

              the organization.

 

              Assist with the Recruitment, Screening, and Interviewing of full‑time associates; and providing selection recommendations

              as necessary.

 

              Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO

              policies, and demonstrates commitment to customer service in all aspects of employment.

 

              Other duties may be assigned.

 


We're Looking For:

This position requires the following education and experience, or an equivalent combination of both:

        Education                                                          Experience                                                Minimum Age

        High School Diploma or GED                               3 ‑ 5 Years Related Experience at                 At Least 18 Years of Age

                                                                                exempt level supervisory experience

                                                                                including responsibility for training,

                                                                                counseling and discipline

 

    Qualifications:

 

    Relevant degree at the BS/BA level is preferred but not required.

 

    Basic understanding of Knott's policies, procedures, and employee rules of conduct.

 

    Must possess excellent written and oral communication skills, including the ability to communicate with line level employees and

    all levels of management.

 

    Must have extensive knowledge of employee relations practices, procedures and applicable State and Federal labor laws, and

    regulations.

 

    Must be detail oriented and possess excellent planning, supervisory and organizational skills.

 

    Must be computer literate, preferably in Windows, Word, Excel and PowerPoint.

 

    Must have 5 plus years experience supervising employees.

 

    Must have moderate knowledge of recruitment, screening, and interviewing processes.

 

    Ability to work nights, weekends and holiday periods to meet business needs.

 

    Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.

 

    Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV,

    previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial

    law.

 


This job has expired.

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