Emergency Department Revenue Cycle Representative - Patient Financial Services
University of Iowa


Job Info


Schedule: The potential working hours for this position will be flexing between 5:00 PM - 8:30 AM with a schedule indicated below:
• Week One: 12 - 14 hours Wednesday, Thursday, Friday
• Potential 4 hours flexing one day each week
• This position will also be held to an on-call schedule 1-2 days per month and be required to work 4 holidays per year.

Position Qualifications:
Education Required
• Bachelor's degree; or equivalent combination of education and experience.

Experience Requirements
• 6 months or more of related customer service experience in a professional, financial or health care related environment.
• Strong attention to detail and proven ability to gather and analyze data and keep accurate records.
• Proficiency with computer software applications, i.e. Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or comparable programs and an ability to quickly learn and apply new systems knowledge.
• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.
• Self-motivated with initiative to seek out additional responsibilities, tasks and projects.
• Effective communication skills (written and verbal), active listening skills and the ability to maintain professionalism while handling difficult situations with callers or customers.
• Successful history collaborating in a fast-paced team environment.
• Demonstrated ability to follow policies and procedures while escalating issues as needed.
Desirable Qualifications
• Demonstrated ability to maintain or improve established productivity and quality requirements.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) laws.
• Knowledge of healthcare billing (healthcare revenue cycle); insurance, and/or federal and state assistance programs.
• Familiarity with medical terminology.
• Experience identifying opportunities for improvement and making recommendations and suggestions.
• Experience with multiple technology platforms such as GE, Cirius ACD, and/or Epic.
• Ability to drive results and foster accountability throughout the team and organization.
• Maintain current awareness of industry trends and continually strive for improvement with both technical and professional skills.
Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications for this position.
Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until 11:59 PM on April 21, 2021.
Successful candidates will be subject to a criminal background check, and five professional references will be required.

Additional Information

  • Classification Title: Revenue Cycle Representative
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
Compensation
  • Pay Level: 2B
  • Starting Salary Minimum: $36,500
  • Starting Salary Maximum: Commensurate
Contact Information
  • Organization: Healthcare
  • Contact Name: Kiley Skay
  • Contact Email: kiley-skay@uiowa.edu





New post from our employment blog

Job Interview Tips: How to Land the Job

Job Interview Tips: How to Land the Job

Have you been struggling to find good employment? Between the competitive and sometimes confusing application process, the ever-increasing qua...


Read full blog post
Share this job with the community

Click a community link below, and then social share the Emergency Department Revenue Cycle Representative - Patient Financial Services job.


African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo