Document Specialist I
Ricoh

Job Info

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POSITION PROFILE

Ensures and maintains customer satisfaction according to company standards of quality and output by prepping, scanning, inspecting, compiling, assembling and binding documents. Maintains minimum PS+ standards.

JOB DUTIES AND RESPONSIBILITIES

• Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner while maintaining PS+ standards.
• Meets deadlines by working in a high-pressure environment at a fast pace while maintaining quality and error free work.
• Achieves Time Productive statistics by meeting standards established by the facility.
• Meets company production standards by achieving the Impressions per Hour (IPH) rate in accordance with standards established.

• Maintains optimal machine performance maintenance (clearing jams, refilling toner, replacing machine oil, etc.). Working knowledge of machine codes to report in the event of equipment failure.
• Completes all paperwork in a timely, accurate and legible manner.
• Communicates problems effectively and promptly to manager.
• Prevents assembly errors by maintaining an organized workstation.
• Achieves customer satisfaction; performing error free jobs per customer specifications by using a KODAK Scanner.

QUALIFICATIONS (Education, Experience, and Certifications)

• High school diploma or equivalent.
• Basic PC skills
• Basic Typing skills

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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