Dock Hand - Flamingo
Guest Services

Job Info

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GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!

Dock Hand - $14.00/hour

Flamingo Adventures, located within The Everglades National Park, is now hiring Dock Hands.

We operate 2 large campgrounds, Eco Tents, and a full-service Marina, along with our newly opened Lodge and Restaurant.

We have RV sites with full hookups for $25 (per person) per week and dorm style housing for $50 per week. Sorry, space is very limited. You must work here and be available for full-time hours to live on property.

We have seasonal options available for Summer and Winter.

Our summer season runs from May 15th through October. The winter season is our busy time, requiring increased staffing and runs from November through April.

Pay: $14.00/hour.

Year round team members will also be eligible for benefits such as medical, dental, vision, 401k matching, and more!

Our team members enjoy free and/or discounted bicycle, kayak, and boat rentals, food discounts, and free boat tours.

Popular onsite activities include kayaking, canoeing, boating, fishing, hiking, bike riding, and camping. We are also located within a reasonable driving distance from the Florida Keys, Fort Lauderdale, and Miami beaches and nightlife!

JOB SUMMARY

The Flamingo Everglades Marina Dockhand is responsible for assisting with all marina services offered and is expected to maintain a clean and safe dock area.

ESSENTIAL FUNCTIONS

• Responsible for launching and/or transporting kayaks and canoes, briefing paddlers on safety, orienting them to the local area, and offering suggestions as to where they might encounter wildlife.
• Provide excellent customer service to guests, while directing customer issues to supervisor or unit manager.
• Move skiffs and pontoon boats to and from the fuel dock.
• Assist in refreshing the houseboat fleet between rentals by refilling freshwater tanks, pumping out blackwater tanks, removing soiled linens, and generally ensuring the houseboats are immaculate for the next rental.
• Assist in maintaining the marina, marina grounds, buildings, and marina restrooms to ensure our marina area presents a welcoming environment to our guests.
• Maintain awareness of safety issues, and report them immediately to your manager.
• Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Must possess a valid state driver's license.
• Must be willing to complete FWC Boating Safety Training and NPS Everglades Boater Education training.
• A Six Pack MMC is preferred, but not required.
• Must be able to swim or be willing to wear a personal flotation device while on duty.
• Interest and experience in paddle sports, camping, and local wildlife is highly desirable.
• Strong customer service abilities, the desire to actively look for ways to assist customers, and to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

• Must be able to move everything from single person kayaks to 3 person canoes, mostly with a second person but sometimes singularly.
• Ability to communicate with customers and coworkers in English. Proficiency in a second language would be a plus, especially Spanish.
• Ability to work outdoors in a tropical environment with the attendant heat, humidity, bugs, wildlife, and inclement weather.

EQUIPMENT USED

All Marina equipment (Boats, Kayaks, Canoes, Gas/Diesel pumps, Blackwater pumps, Dock lines, Motor Vehicles, etc.).

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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