Director, Americas Product Management, Foodservice
The NPD Group

Job Info

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Learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's. In addition, we offer a career filled with innovation and growth to the forward-thinking problem solvers who join our team.

Position Overview

The Director, Product Management, is responsible for overseeing and developing assigned data products for the Foodservice business. This person partners closely with clients, the industry, and internal teams to deliver quality products that enable our clients to make data-driven decisions and drive their growth. This individual will stay aligned with industry trends and clients' changing needs to actively identify/pursue new category opportunities. This individual will build outstanding cross-functional relationships and maintain rapport across the organization to ensure business alignment and achieve shared business objectives.

What you will work on:

Industry Immersion :

• Interface directly with clients, prospects, and the Client Development teams to identify key market needs, industry trends, and competitive landscape to support product strategy recommendations
• Evaluate information on client needs and satisfaction
• Evangelize the voice of the client internally and provide recommendations

Product Strategy and Revenue Growth :

• Develop, execute, and evangelize the product vision and supporting strategies internally and externally
• Drive product portfolio pipeline planning throughout the product lifecycle(s)
• Maintain a clear understanding of product costs throughout the lifecycle and participate with leadership in establishing accurate P&L statements
• Set and achieve established revenue goals and deliver YoY growth considering organic growth, new customers, and parameters for acquisition/adoption/increased usage, etc.

Product Discovery and Roadmap Management:

• Develop product framework across sector and ensure execution of fundamental concepts including product/market fit, product tests, client discovery process, and long-term product health
• Develop and/or oversee product requirements and enhancements
• Manage product following determined guidelines and employing agile processes, especially when collaborating cross functionally in terms of requirements, backlog, capabilities, etc.
• Proactively engage with clients and conduct discovery sessions related to product road mapping, new products, enhancements, upsells, and data changes including tools, dashboarding, and mobile activated user engagement

Product Development:

• Identify new product opportunities which enable revenue growth
• Create and prioritize product requirements, translating the needs across clients into specs for product capability
• Work closely with the implementation team to bring specs alive into a product, negotiating between scope

Product Marketing:

• Lead the sector sales and go-to-market strategies in partnership with cross-functional team including product branding/collateral
• Develop branded, customer-centric user experiences
• Determine product pricing strategies and rate cards for sector(s) in partnership with Commercial and FP&A team

Creating Engaging and Driving a High-Performing Team:

• Collaborate with Product leadership and cross-functional leadership to ensure team goals and responsibilities are clearly defined
• Build team culture by engagement and development to strengthen performance and drive goals.

What we are looking for:

• 7-10 years of product management experience with market research, data, and/or SaaS products, developing new products or services, business plans and product requirements
• Experience with Saas or digital products preferred, Foodservice industry experience a plus
• Strong organizational and project management skills; ability to prioritize and deliver on multiple projects simultaneously
• Demonstrated ability to lead and manage a full product portfolio, including current products and create a vision for new products; understands product components and manages the process of development, deployment, and post-launch activity; adept in use of strategic product life cycle practices such as market/client assessment, competitive analysis, pricing, positioning, go-to-market strategies, etc.
• Strong communication skills; demonstrates confidence and composure when delivering any message; able to adapt communication style to suit different audiences
• Ability to represent the product in client-facing situations, whether in a pre-sales support capacity, a problem-solving setting due to client dissatisfaction, or conducting a feedback session
• Ability to connect the organization's strategy with own efforts to achieve them; required to link mission, vision, values, and goals to everyday work
• Experience leading and developing high performing teams in a customer-centric, profit driven environment
• Bachelor of Arts/Science or above; Master's Degree desired

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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