Customer/Client Relationship Manager - 100% Remote. USC - Must reside in Texas!
Diversant

Job Info

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Customer/Client Relationship Manager
100% Remote - MUST be in TEXAS!
US Citizen ONLY!
Travel required

Email me at Lwible@Diversant.com

Customer Relationship Manager is responsible for engaging with key customers by building and preserving trusting relationships. A successful CRM will need to have excellent communication skills, have a Bachelor's Degree and ITIL background. Determine customer satisfaction, improve on areas as needed. Will work closely with others to ensure that all staff preserves relationships with clients.

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews
• Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

• A bachelor's degree in administration or a related field.
• Minimum of 3 years as a Program Manager to bridge the gap of communication
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

This job has expired.