Creative Account Manager
Horizontal Talent

Job Info

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Primary Function of Position:

• Brand and Creative is global brand strategy and creative group, and we play a pivotal role in bringing the brand to life across marketing channels. We're a multi-disciplinary team of experts in Strategy, Brand, Creative, Media Production, Web, and Creative Operations.
• The Creative Operations function within Brand and Creative focuses on project and account management and optimizing processes, tools, and talent. We are an evolving function within a dynamic organization, and this role's work will have a direct link to the group's transformation toward its goals.
• We are seeking an experienced and dynamic Account Manager to join a new Account Management function within Creative Operations. The Account team will serve as a key link between the Brand and Creative team and business units and regions. Deeply embedded in businesses, customers, and goals, they'll bring our team upstream in planning and strategy, help shape the approach and the work, and develop and align teams to briefs.
• In this role you'll have the opportunity to create partnerships that advance the business and elevate our work, fusing deep subject matter expertise of our stakeholders' business models, customers, and goals with expertise in integrated marketing and creative.
• You'll get to proactively identify opportunities, advise and consult on marketing and creative solutions, and connect dots between B&C teams and channels. You'll act as the voice and brain of the creative team in stakeholder conversations, and the voice and brain of the business within the B&C workflow, influencing up, across, and out.
• As a member of the Operations team, you'll also have the opportunity to actively participate in shaping and rolling out process initiatives and improvements.

Essential Job Duties:

• Immerse and embed in clients' business, customers, and goals, informing a POV on creative and marketing strategy
• Develop project briefs and GTM plans with stakeholders and drive alignment to them throughout B&C's project lifecycle
• Connect dots in execution, advise and guide toward omni-channel content
• Support stakeholders in thinking through targeting, building campaigns to drive to targeted channels and outputs
• Track and report on project and line of business status, updates, and priorities
• Identify opportunities for creative solutions
• Have a strategic and operational mindset, helping advise on stakeholder budgets and other business
• Drive and up-level communications and presentation materials
• Influence across, up and out - navigating sensitive stakeholder relationships and creating visibility to B&C leadership
• Be knowledgeable about stakeholders' business, key issues, competitive situation, industry trends, and the projects assigned to the B&C team as well as other communication partners

Required Skills and Experience:

• Experience in global brands, in-house, or agency roles within creative, marketing, or integrated communications teams, managing clients and integrated in-house or agency teams through content planning, creative concepting, and production
• Track record of progression as an Account Manager
• Ability to lead and thrive in dynamic environments, passionate about driving success through positive relationships and operational excellence
• Superior scope/budget stewardship, time management, organization, and prioritization skills
• Proven ability to work in a robust and agile environment, while consistently paying attention to accuracy and quality of work
• Measurable experience managing creative workflows across print, video, digital, and experiential tactics.
• Proficiency in project management tools such as Workfront and Jira
• Exceptional communication and negotiation skills, able to convey high-level concepts and business direction
• Strong problem-solving skills and the ability to navigate ambiguity

Required Education and Training:

• Bachelor's degree required
• 5+ years of progressive account management experience in an in-house creative group, creative agency, or similar environment

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $81 - $92 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.

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