Job Description
As an established leader in the Reverse Mortgage Origination space, PHH is excited to be building a best in class Reverse Mortgage Servicing platform. This platform will service our own originated product and ultimately provide outstanding servicing to third-party clients. Over the coming months, we will be building out the Servicing platform and leveraging our existing infrastructure where ever possible. Come join our team and get in on the ground floor to be a part of this exciting opportunity. We are looking for motivated, talented individuals that thrive in a fast paced environment that are eager to be part of this new team.
To provide and maintain excellent customer relations by ensuring reverse servicing customer inquiries are handled in a prompt, efficient, courteous, effective and professional manner. Determine borrowers compliance with loan terms through verification of occupancy of the property. Manage customer contact through inbound call queues and outbound dialer campaigns. Adhere to investor servicing guidelines and internal policies and procedures.
JOB FUNCTIONS AND RESPONSIBILITIES:
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