Concierge
CHI St Francis Health

Overview:

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U. S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U. S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

This is a direct employee/patient-service position as a front-line screening team member. Primary responsibilities include screening employees/patients/visitors for temperature, possible COVID-19 symptoms and previous exposure to a COVID19 confirmed case. The screening team member will also be responsible for disbursement of surgical and handmade masks to all entering the facility.

Essential Key Job Responsibilities

• Screen all individuals entering the facilities - this will include measurement of temperature as well as review of a short screening survey. Provide all with a mask immediately upon entry into the facility.
• Continuous sanitation of phones, doors, windows, etc.
• Direct patients to their waiting areas and/or other locations.
• Ensure station is adequately stocked for next screener.
• Forward all screening questions to the Infection Preventionist.
• Company issued scrubs, goggles and surgical mask are mandatory throughout the shift - they should only be removed during breaks (away from the screening station).
• Make eye contact and cheerfully greet all internal and external customers.
• Know and understand the physical facilities and be able to give clear direction to customers regarding services and facility questions.
• Provide assistance to customers as needed.
• Maintain awareness of entrance doors and waiting area activity, keeping in mind customer/employee safety issues.
• Patient/employee privacy and confidentiality must always be maintained.
• Maintain professional environment, including personal appearance, and neat workstation.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

Requirement

Must be at least 15 years of age and follow DOL Guidelines for Minors Under 16 Years of Age

Excellent customer service skills

Dependability

Professionalism

Strict confidentiality

Ability to work independently and as a team player

Positive, service oriented attitude

Ability to remain calm in emergent situations

Preferred

One year related experience