Location: Moline, IL
Description:
Job description:
We are seeking experienced and motivated individuals to join our team as Config Center Technicians. As part of our IT team, you will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. Work will also include troubleshooting physical hardware and coordinating repair activities, receiving of computer hardware, and shipping devices to facilities across the United States. Our ideal candidate will have experience with computer building/configuration, troubleshooting, software installation, and a working understanding of asset management.
-Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management
-Project tracking, customer interactions (written & verbal), and ServiceNOW updates
-Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair
-Shipping and receiving of hardware
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