Communications Coordinator (Reports to Main Office)
Suburban Water Systems

Covina, California

Posted in Utilities


This job has expired.

Job Info


ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be willing and able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

This position will be willing and able to perform the following duties and others as assigned:

Internal Communication

  • Prepare and publish regular internal communication pieces utilizing the company intranet, email, newsletters, presentations, posted notices, and other cost-effective channels.
  • Responsible for the maintenance and development of the company's intranet pages, internet website, and social media presence, enhancing the utility to employees and customers, and encouraging employee usage and engagement.
  • Delivers regular, accurate, timely, creative, and engaging communications to all company employees through a range of channels, ensuring ease of access to communications, clarity and consistency of messaging.
  • Helps plan and execute internal events to facilitate employee recognition, feedback, team building, and interaction between employees and managements, and employees of different departments.
  • Participates in public relations events with employees outside of normal business hours and on weekends.
External Communications - Public Relations
  • Responsible for the maintenance of the company's internet website, and social media presence, to enhance the utility of these channels to customers, respond to comments, facilitate customer service, present the company's best image, and encourage engagement.
  • Proactively pursue opportunities to gain positive public awareness for the company including company-sponsored public events and community events.
  • Write and design specific communications pieces, including water quality reports, customer bill stuffers/brochures, special event/display materials, audio-visual presentations, retail newspaper advertising, letters to customers, customer service Q&As, etc.
Communications General
  • Maintain a media calendar to track all key events and commitments.
  • Identify and report measures of communication effectiveness and engagement.
  • Maintain company branding standards, reviewing outgoing work product and ensuring a uniform image for company published materials.
Supplier Diversity Program
  • Promote Supplier Diversity internally with Suburban's managers and employees so that it is ingrained in the purchasing culture to ensure that diverse suppliers are considered when making purchasing decisions.
Water Conservation Program
  • Provide support and consultation to customers seeking water conservation information to improve the efficient use of water.
POSITION QUALIFICATIONS

Education: Bachelor's degree in Business Communication, Marketing, English, Public Relations or related field.

Experience: Minimum one year of business communications experience.

OTHER REQUIREMENTS

Driver's License: Hold a valid California driver's license with acceptable driving record as determined by Company insurance carrier; Familiar with safety practices and rules applicable to job duties.

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This job has expired.

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