Commercial Program Manager
Group 1001

Zionsville, Indiana

Posted in Insurance

This job has expired.

Job Info

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees.

Company Overview:

Clear Spring Health is part of Group One Thousand One ("Group1001"), a customer-centric insurance group whose mission is to make insurance more useful, intuitive and accessible so that everyone feels empowered to achieve financial security. Clear Spring Health is dedicated to helping seniors protect their health and well-being by providing Medicare Advantage plans in select counties of Colorado, Illinois, North Carolina, and Virginia, plus Georgia and South Carolina and offers Medicare Prescription Drug Plans in 42 states plus DC.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Job Summary

Under the supervision and direction of the Director of Ancillary Programs, the Commercial Program Manager is responsible for overseeing the day-to-day processes and reporting for the Commercial product line. The Commercial Program Manager will execute day to day business processes including but not limited to running implementation meetings with employer groups, compiling, and distributing reports, and overseeing internal and offshore teams.

Primary Responsibilities:

  • Function as a liaison between employer groups, brokers, offshore team, and internal teams to implement supplemental benefit programs from conception to completion, while identifying and resolving any potential issues prior to go live.
  • Effectively communicate with internal teams, clients, brokers, and external stakeholders to ensure smooth implementation of supplemental benefit programs.
  • Facilitate virtual meetings with internal and external teams, including the preparation and distribution of call agendas, meeting materials, and post-meeting activities.
  • Effectively track member and client data and convey information such as important dates, membership counts, opt-outs, and pipeline group information to upper management upon request.
  • Ensure file exchange reports are consistently created by the team and provided at designated times and dates on an ongoing basis.
  • Operate at a high level of professionalism and attention to detail.

  • Bachelor's degree or equivalent combination of education and experience.
  • 3-5 years' experience within the supplemental health insurance industry.
  • Strong written and verbal communication skills.
  • Proven diplomacy and a professional demeanor for effective communication with external clients, internal team members, brokers, vendors, and external stakeholders.
  • Must be a critical thinker, able to make decisions in the best interests of the program and critical partners.
  • Strong working knowledge of Microsoft tools, especially Excel. Experience with V-lookups and Power Queries preferred.
  • Strong presentation skills are essential for this position.
  • Strong organizational and time management skills.
  • Proven decision-making skills and ability to multi-task in fast-paced environments.
  • Must be able to work and act independently and be self-directed.


Our compensation reflects the cost of labor across several U.S. geographic markets. The pay for this position is $95,000/year in our geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Benefits Highlights:

Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company's Employee Assistance Program and other wellness initiatives. Employees may also participate in the Company's 401K plan, with matching contributions by the Company.

This job has expired.

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