Colorado- Optician
Abba Eye Care-Alamosa

Alamosa, Colorado

Posted in IT


Job Info


About ABBA Eye Care

Our Brand Promise: To always deliver the highest levels of customer care and personalized service.

Abba Eye Care is now a proud member of the AEG vision family. As part of AEG, we know that your vision is precious, and so is your time. Abba Eye Care is a one-stop-shop for comprehensive vision exams, contacts, and designer eye wear. With convenient locations spread throughout Colorado, you're guaranteed to find the perfect match for your unique needs.

About the Job

We are looking for a friendly Optician to join our growing team! Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Although experience in the optical industry is a plus, it is not necessary. We will provide on-the-job training for the candidate willing to learn.
If you are a fast learner with excellent interpersonal skills, come join us! You will love our fun work environment and people-first culture!
Duties and Responsibilities
* Delivers extraordinary experience to each and every patient. Provides patients with a complete understanding of our customized recommendations for products and services.
* Develops own clientele from providing outstanding service and obtaining referrals.
* Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available.
* Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary.
* Retrieves patient charts and electronic health records.
* Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements.
* Educates patients on proper eyeglass and contact lens care.
* Collect eye and face measurements to ensure proper fit.
* Interprets prescriptions written by optometrist and ophthalmologist.
* Creates work orders for lab technicians, specifying information on lenses needed.
* Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer.
* Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback.
* Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs.
* Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc.
* Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents.
* Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store.
* Restocks retail boards with new merchandize.
* Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc.
* Collaborates with technicians, front desk associates, Managers, and Optometrist.
* Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.

Qualifications

Qualifications
* High School Diploma
* Minimum of one-year experience working as an Optician strongly preferred
* Experience with HIPAA requirements preferred
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Excellent customer service skills and pleasant demeanor, experience with sales preferred
* Manual dexterity and hand-eye coordination
* Dependability and punctuality
* Ability to lift up to 30lbs, bend, kneel, and stand up to 8hrs a day
Pay Range:
Hourly pay rate: $14.77 to $19.80 plus commissions, depending on experience
Benefits:
* Medical, Vision, Dental, Life, STD, LTD, Basic Life, Voluntary
* 401K
* PTO and Holidays

Full-Time/Part-Time

Full-time

Education Requirements

High School or Equivalent

Travel Requirements

Negligible

Practice Name

Abba Eye Care-Alamosa

Work Location

On-Site



More IT jobs


ADP
El Paso, Texas
Posted 37 minutes ago

Alteryx
Irvine, California
Posted 18 minutes ago

Alteryx
Irvine, California
Posted 18 minutes ago

Improve Job Search

Subscribe to job alerts and add your resume to our resume database for employers!


Sign up now


Share diversity job

Colorado- Optician is also posted to sites within our Diversity Job Network.


African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo