CLINICAL SOCIAL WORKER, LICSW/ PER DIEM
Brigham & Women's Hospital(BWH)

Job Info

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CLINICAL SOCIAL WORKER, LICSW/ PER DIEM/ BWH CARE COORDINATION

At Brigham Health, we place great value on being a diverse and inclusive community. Brigham Health and the Department of Social Work are dedicated to diversity, equity and inclusion as we aim to reflect the diversity of the patients in our local community. We have a dedicated focus on equity. Thus, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

The on-call clinical social worker provides and oversees the provision of psychosocial care for patients and their families in the Emergency Department, the Inpatient Towers (Med-Surg and Oncology), Connors Center (OB-Gyn) and the Shapiro Cardiovascular Center areas during evening, night, weekend and holiday hours.

Conducts bio-psychosocial assessments, provides intervention and treatment as indicated. Identifies high-risk psychosocial factors of patients/families that impact health status and helps hospital staff understand the influence of those factors upon the course of medical care. Assumes clinical evaluation, intervention and planning for patients with complex psychosocial risk (homelessness, protective services, frail elderly, disabled, psychiatric and substance abuse, etc.). Works effectively as part of interdisciplinary health care teams. Provides clinical services to patients/families that address psychosocial, environmental, age-specific and cultural issues in order to maximize emotional, social and physical well being and the effective use of health care and community resources. Collaborates with and provides social work consultation to other disciplines within the setting and community. Participates on

The Clinical Social Worker reports directly to the assigned CCM ED Manager.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Clinical Practice:

• Provides assessment of patients to evaluate mental health/psychiatric history/emotional issues/coping style, understanding of illness/adjustment/compliance, barriers to care, cultural issues, abuse/neglect and domestic violence.
• Provides psychosocial assessment of families to determine:family relationships/systems as they relate to care of the patient. Identifies family decision makers and caregivers; family understanding of illness and trajectory of care. Identifies family coping style, family resources and cultural issues.
• Employs a range of clinical interventions such as individual, group or family counseling. Provides caregiver/family counseling/support to promote family cohesiveness to provide care to patient and prepare families for end of life. Advocates on behalf of patients and families to gain access to services and resources. Refers patients to other providers, as necessary.
• Develops comprehensive bio-psychosocial assessments responsive to age appropriate and cultural needs and concerns. Employs a range of clinical interventions such as psychotherapy (individual, couples, families, and group), psychosocial counseling, crisis intervention, care coordination, complementary therapies, information and referral and safety planning. Advocates on behalf of patients and families to gain access to services and resources.
• Provides mandated assessments when abuse is suspected (child, disabled adult, elder) and safety assessment when domestic violence is reported. Files reports as indicated.
• Identifies patients' psychosocial, financial, legal, psychiatric or substance use that effect patient care management and collaborates with the team to facilitate patient care process.
• Works effectively as part of the interdisciplinary health care team, communicating regularly with the team and other members on cases and as issues arise. Documents timely and relevant information.
• Coordinates family/team meetings, as needed and when appropriate. Provides psychosocial consultation on patient care planning and patient/family management and community resources. Implements psychosocial programs based on patient/family identified needs.
• Facilitates the appropriate and efficient use of hospital and community resources.
• Participates in formal and informal clinical case reviews.

Quality, Utilization Management: High Risk Psychosocial

• Intervenes with appropriate individuals/departments/agencies regarding delays in service that may have an impact on quality of patient care, length of stay or inappropriate patient admissions.
  
• Reviews patient information for assigned caseload, determines anticipated length of stay and psychosocial barriers to plan of care transitions discharge plan in collaboration with the Nurse Care Coordinator.
  
• Interacts with home care, community agencies and facilities to ensure safe and timely patient care transitions
  
• Negotiates with care coordination team follow-up contact with patient/family, community agency or facility to evaluate the effectiveness of the patient care transitions and identifies problems in service delivery.
  
• Ensures coordination of the communication process with patient/family concerning the plan of care, including coordination of family meetings and warm handoffs.
  
• Ensures that patient/family are involved in all phases of the care process to the greatest extent possible.
  
• Maintains current knowledge of and identifies needs in service delivery within social, governmental , protective services and legal agencies.
  
• Participates in data collection for departmental quality assessment activities in collaboration with the care coordination department.
  
• Participates in quality assessment/improvement activities designed to evaluate the appropriateness and effectiveness of the service delivery system in which care coordination operates.
  
• Ensures that the patient and family receive consistent information regarding all aspects of care.
  
• Communicates and collaborates with the Social Work Manager/Team to ensure efficient and quality patient care and equitable caseloads.
  

Leadership, Teaching and Education:

• Assesses patient/family learning needs, styles and readiness. Educates patients/families based on treatment plan, identifies barriers to care, diversity issues and learning styles.
• Demonstrates expert social work clinical practice within the department and with interdisciplinary staff. Provides education and consultation to interdisciplinary health care providers, social work staff and community on psychosocial issues for patients.
• Demonstrates active, ongoing commitment to professional growth and development of self and creates an environment conducive to the professional growth of others.
• Participates in Departmental and Hospital committees.

Organizational/Administrative Skills:

• Takes responsibility for own administrative duties, including timely and appropriate documentation in patient medical records, timely and accurate daily reporting of activities and Hospital's scheduling systems, and accurate reporting of time worked.
• Provides clinical documentation including psychosocial assessment, progress notes, and billing compliance (if appropriate).
• Attends and participates in Staff Meetings and interdisciplinary meetings/rounds.

Professional Conduct:

Adheres to and fosters compliance with NASW Code of Ethics, and Department and Hospital clinical, quality, compliance and safety standards, policies and procedures.

Patient Population:

Staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her assigned areas.

Brigham and Women's Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Qualifications
QUALIFICATIONS

Education: Master's of Social Work Degree from an accredited program required.

Licensure: Current Massachusetts Licensed Clinical Social Worker (LICSW) required.

Experience: Previous clinical social work experience in a hospital setting preferred.

Language: Bilingual (English/Spanish) preferred.

EEO Statement
Brigham and Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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