Clinical Program Manager
Azenta Life Sciences

Job Info

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Company Overview

At Azenta, formally Brooks Life Sciences, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity. At Azenta, we are dedicated to enabling life sciences organizations around the world to bring impactful breakthroughs and therapies to market - faster.

How You'll Add Value

The Program Manager is expected to manage a portfolio of client studies and/or assume special assignments including but not limited to: department liaison specific to their service line assignment, mentoring responsibilities, leading process improvement projects, leading initiatives with departmental impact and beyond, etc.

What You'll Do

1. Serves as key contact for responsible client(s); Liaison between Clients, CRO, and Azenta

2. Displays strong leadership to ensure successful interactions between Azenta PMO team members needed

to provide seamless study delivery to the client.

3. Provides project management oversight, focusing on key client deliverables through enhanced budget, risk, and milestone management.

4. Facilitates communications between Client and extended Azenta team.

5. Performs random review of PD(s) to ensure quality implementation of client specifics and requirements.

6. Manages a portfolio of global, high-complexity projects

7. Acts as an ambassador on behalf of the client across all Azenta business units

8. Ensures that all customer expectations are documented and acted upon in compliance with

regulatory/quality requirements

9. Demonstrates through appropriate self-organization the ability to manage conflicting priorities and to make difficult decisions

10. Acts efficiently in an environment with dynamic timelines and priorities

11. Demonstrates accountability for the implementation, monitoring and reporting of performance metrics in

alignment with PMO Leadership for their respective service line(s)

12. Actively participates in Azenta's development through continuous process improvement, quality and productivity

13. Works with appropriate internal and external personnel to understand the culture and pipeline of assigned clients

14. Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time

15. Participates in functional meetings and provide input, keeping processes up to date

16. Acts as the subject matter expert in pre-sale meetings with customers.

17. Supports a culture of continuous improvement, quality and productivity

What You Will Bring

• BS/BA degree in science or related field and minimum 3 years of project management experience OR
• Associated degree in science or related field and minimum 4 years of project management experience OR
• High School Diploma or its equivalent and at least 5 years of Project Management Experience
• CSPO, CSM, PMP preferred
• Proven track record of complex client account management, governance oversight of client accounts, mentoring and working across departmentally
• Experience working in an FDA and GXP regulated environments preferred
• Strong organizational skill and attention to details
• Excellent verbal and written communications skills
• Demonstrated high degree of initiative and ability to work collaboratively
• Demonstrated ability to prioritize work, customers, internal and external demands
• Demonstrated expertise in leading change
• Proven record of driving continuous improvement and successful project completion

EOE M/F/Disabled/Veteran

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