CLIENT SERVICES SPECIALIST
Geo Reentry Services

Rockford, Illinois

Posted in Health and Safety


This job has expired.

Job Info


Facility: RS ROCKFORD IL

Compensation Base: 

Compensation Bonus (if applicable): 

 

Equal Opportunity Employer.



WE ARE OFFERING A $1500 SIGN ON BONUS



Summary

Provides reentry case management and customer service support for Re-Entry Center designed to engage and promote success of participants in the community. Performs accountability and progress check-ins, administrative support, and assists case managers with case coordination and documentation. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members in order to promote successful completion of reentry services



Primary Duties and Responsibilities

  • Documents progress and accountability check-ins with all participants entering the facility and provides a positive, engaging presence designed to promote rapport building and mutual respect. May complete drug screens according to assigned random schedule for each client check-in.
  • May perform sobriety testing via breath analysis and drug testing on participants who enter the facility for any purpose and document results for case-management purposes.
  • Completes initial intake process with participants, including intake paperwork, input into Company database, and assignment of groups and other services designed to support participants needs.
  • Provides general office administration duties, including answering phones.
  • Provides general customer service to all who enter the facility, including participants, customers, visitors and the general public.
  • Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
  • Files, prepares charts and performs data entry as assigned to manage progress and compliance with program expectations.
  • Responsible for office opening and closing procedures as assigned.
  • May facilitate orientation and psycho-educational/behavior modification groups as assigned. Documents participants’ attendance, participation and progress in Company database and shares same with Company staff to ensure case coordination.

 



Minimum Requirements

  • High school diploma required.
  • Two years college coursework in Human Services or business discipline preferred.
  • Valid Driver’s license preferred
  • Bachelor’s Degree in Criminal Justice, Social Work preferred
  • Minimum of six months experience in Human Services field with direct participant services preferred.
  • Minimum of six months experience working with minority populations preferred.
  • Effective customer service skills.
  • Effective communication skills with internal and external contacts at all levels.
  • Good organizational skills and attention to detail.
  • Effective computer skills and proficiency with MS Word and Excel
  • Basic database skills; Basic math skills.
  • Bi-lingual (English/Spanish) skills may be required          


This job has expired.

More Health and Safety jobs


Community Health Center
Enfield, Connecticut
Posted 12 minutes ago

Community Health Center
Stamford, Connecticut
Posted 12 minutes ago

Community Health Center
Enfield, Connecticut
Posted 12 minutes ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.