Client Relationship Manager
BC Forward

Job Info

Client Relationship Manager

BC Forward, the largest minority owned Staffing and Solutions Firm in the United States is in search of a highly motivated and highly organized Client Relationship Manager (CRM).

Responsibilities include Relationship Management over a portfolio of existing Fortune 500 companies, managing job order qualification, management of candidate experience as well as reporting responsibilities.

Successful candidates must have a Bachelors Degree (preferably in a business related field).

Compensation structure is competitive base salary (+) commission (+) full benefits package w/ 401k.

CLIENT RELATIONSHIP MANAGER

Relationship Management:

* Foster strong relationships with hiring managers, serving as their primary point of contact for job order qualification and ongoing communication

* Regularly follow up with hiring managers to provide updates on progress including candidate submissions, active interviews in process and any relevant feedback

* Act as a trusted advisor to hiring managers, offering insights and recommendations to enhance the recruitment process and meet their staffing needs

Job Order Qualification:

* Collaborate closely with hiring managers to understand their business needs and job requirements

* Conduct comprehensive job order qualification discussions to gather detailed information about the position, including responsibilities, qualifications, and desired candidate profile

* Clarify any ambiguous or incomplete information, seeking additional details to ensure accurate job descriptions

* Provide feedback on job orders to manage expectations and position the delivery team for success by addressing any issues on the front end

* Timeline, or downstream, all job orders when possible to ensure the greatest likelihood for success

Responsibility for Candidate Journey:

* Provide complete and accurate information to candidates regarding the client and their expectations for the role

* Coordinate interviews, conduct interview preps and debriefs, provide post interview feedback, and ultimately extend offers that are going to be accepted

* Manage the onboarding process as the candidate's primary point of contact

* Verify and track required candidate paperwork, certifications, and background checks, ensuring timely completion and adherence to compliance standards

* Conduct pre-start alignment conversations, first day check in's, and ensure appropriate aftercare post-start

Collaboration and Reporting:

* Collaborate with the recruitment team and other internal stakeholders to align on job order requirements and recruitment strategies

* Utilize Customer Relationship Management (CRM) software and other tools to track and manage job order information, ensuring accurate and up-to-date records

* Generate reports and provide regular updates on job order status, progress, and achievement of Key Service Metrics ( KSMs)

Interested candidates please send resume in Word format Please reference job code 220122 when responding to this ad.

Get job alerts by email.Sign up now!Join Our Talent Network!

Salary Details

This salary was provided in the Job Posting.

$60,000-$70,000

Yearly Salary

Job Snapshot

Employee Type
Full-Time

Location
Charlotte, NC (Onsite)

Job Type
Sales

Experience
Not Specified

Date Posted
03/18/2024