Chain Sales Representative
TriMark USA

Cincinnati, Ohio

Posted in IT

Job Info

TriMark USA is one of the country's largest providers of foodservice equipment and supplies. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. As a company, we strive to lead with our values and to support the success and sustainability of our customers so they can focus on their culinary pursuits.


(Medical, Dental, Vision, Pet & Legal Insurance)

The Chain Accounts Sales Representative reports to the Director of Chain & Contract Sales, and is located in Cleveland, OH.


The Chain Accounts Sales Representative will serve as an Account Manager for chain restaurants and franchisees utilizing strategic and consultative selling tactics to maximize sales and profits of foodservice products and services; working with the Chains Department to complete projects and orders with precision and excellence. The Chain Account Consultant is to act as a vested business partner of our valued customers through innovative, creative, and appropriate recommendations of solutions to meet the fiscal and business objectives they have.


    • Build strong relationships with customers, vendors, and organizational staff that promotes loyalty, collaboration, and increased revenue between customers and the company
    • Maintain and increase revenue of existing business
    • Secure new accounts of chain restaurants and franchisees
    • Ascertain customer needs through observation and listening and recommend appropriate solutions
    • Conduct reviews on accounts on regular basis to evaluate clients' demands; determine types of services/products and prices satisfying the clients' needs as well as the organization's objectives
    • Be a strategic and innovative partner to customers
    • Develop and maintain a well-coordinated internal relationship with key decision makers within the organization
    • Ensure the customer knows all products and services company has to offer
    • Establish and attend regular meetings with customers
    • Utilize vendors, manufacturers, and internal resources to best meet customer needs
    • Use preferred vendors at all possible times, try to specify
    • Remain current on product knowledge through attendance of sales meetings, vendor trainings, reading industry related publications, and participating in industry related professional organizations
    • Committed to growth in understanding of foodservice industry
    • Address customer issues with customer service, credit, warehouse, or other company personnel or vendors when necessary in a professional and prompt manner
    • Other duties as assigned


    • Passionate about all aspects of selling
    • Excellent sales & customer service attitude
    • Ability to sell consultatively
    • Excellent prospecting and closing abilities
    • Strong negotiating skills with ability to overcome objections
    • Proven success in building long-term and growing relationships with customers, vendors, and co-workers
    • Thorough follow-up and problem-solving skills
    • Good business acumen
    • Intermediate to advanced proficiency with MS Word, Excel, & Outlook
    • Demonstrated aptitude with mobile devices
    • Excellent communications skills both written and oral
    • Strong interpersonal skills; ability to work collaboratively with others
    • Strong time management & organizational skills
    • Strong sense of ownership
    • Ability to take initiative
    • Ability to work independently
    • Maintain professional appearance and presence
    • Knowledgeable about foodservice industry
    • Valid driver's license with a clean driving record with reliable transportation
    • Due to customer schedules, need to be flexible in working evenings or weekends if necessary
    • Understanding of integrated systems preferred
    • Proficiency with order entry system (AS400, AutoQuotes, or other green-screen program)


    • The Ability to travel 25% or more is preferred.


    • High School Diploma
    • Bachelor's Degree in Business, Marketing, or related field or Culinary Degree preferred
    • Must complete CFSP Test within first 3 years of employment
    • 2 years business-business sales experience with multi-million-dollar customers
    • 2 years industry related experience
    • 5 years sales experience in foodservice/hospitality management and/or foodservice sales preferred
    • Experience in a distribution environment preferred

    TriMark's commitment to diversity, equity, and inclusion is a purposeful mission of strengthening our organization and those we serve by uniting the unique differences of our employees. This mission is instilled in who we are as a company. We are committed to promoting diversity, equity and inclusion through sharing, education, and experiences. We are greater together through unity in diversity. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .

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