The Medical Assistant will assist physicians in their offices or other medical settings. In accordance with respective state laws, the Medical Assistant performs a broad range of administrative and clinical duties. Provides direct patient care under the guidance of licensed personnel.Support clinical operations through the management of patient flow within the unit and/or physician practice.Greet patients, visitors and staff with a high of customer service, respect, and professionalism.Perform clinical duties, including:Patient vitals and weightsPatient interviews for medical histories, including recording allergies, medications, and chief complaints.Clinical documentation in accordance with regulatory standards, policies and proceduresVenipuncture according to guidelines, protocols, and standard aseptic techniqueSpecimen collectionWound care, skin checks, dressing changesBowel and Bladder care, including straight catheter placements, hemoccult, and rectal checks.Basic EKGRespiratory testing as ordered by the physician, such as pulse oximetry, nebulizer treatments, and pulmonary function.Patient and room prep for visits or procedures, including lifting, transfers, and set up of equipment and instrumentation.Glucose testing as neededExam assistance as determined by the supervising physician or care teamPerform administrative duties including the check-in or receiving of patients, scheduling and registration, basic secretarial skills and medical transcription, handling telephone calls and writing correspondence, check-out of patientsServe as a liaison between the physician and other departments/individuals.Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Required Experience Certificate or diploma from a Medical Assistant program.Completion of an internship that provides practical experience in qualified physicians' offices, accredited hospitals, or other health care facilities. Current CPR certification, required.Minimum one year of professional experience performing venipuncture, wound care, assistive procedures as outlined above, preferred.Ability to maintain confidentiality and patient privacy standards at all times and in the completion of all duties.Intermediate computer skills and experience working within an electronic medical record, strongly preferred.Problem solving and decision making skills, with ability to confront and resolve issues in a timely manner.Ability to handle and prioritize many tasks under potentially stressful situations.Strong interpersonal skills necessary to communicate effectively with patients, patient families, employees, physicians, referring parties, and other RIC system-wide staff. Reporting Relationships
The Medical Assistant will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Medical Assistant will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
The Medical Assistant will:
Reports directly to the Director. Physician Practice or Clinical ManagerWorking Conditions
Normal office environment with little or no exposure to dust or extreme temperature.About Shirley Ryan AbilityLab
Shirley Ryan AbilityLab is the first-ever "translational" research hospital where clinicians, scientists, innovators and technologists work together to advance Human Ability.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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