Case Associate
The Jewish Board of Family and Children's Services

Queens, New York

Posted in Not for Profit and Charities

This job has expired.

Job Info

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Case Associate


The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others.

Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:

  • 15 agency holidays and 15 sick days in addition to
    generous vacation days

  • Health/dental/vision plans that are subsidized up to

  • Tuition assistance and educational loan forgiveness

  • Access to 403(b) retirement benefits and a pension.


The Jewish Board's Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental harm reduction approach, staff model and guide the residents to create and meet personalized recovery goals, to develop independent living skills, and to live in a healthy and secure
manner. Our work is guided by principles that emphasize the critical importance of stable housing, utilize a culturally competent and anti-racist lens, and emphasize the dignity and legitimacy of each individual's journey.

The Case Associate is responsible for helping residents of The Jewish Board's supported housing programs live in the community as independently as possible. Responsibilities include but, are not limited to:

  • Evaluating and assessing independent living skills, and supporting residents in meeting individual goals

  • Advocates on behalf of residents with other services providers

  • If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards

  • Supports residents toward the goal of medication management independence, including appropriate person-centered interventions


    The Jewish Board is currently looking for talented professionals of all cultures, religions, races, and gender expressions with the following qualifications:

  • AA/S degree and two year of experience in a community mental health setting OR GED and at least five (5) years of experience in a community mental health setting is required

  • Excellent resident engagement skills; Strong verbal and written communication skills required

  • Attention to detail

  • Ability to work independently as well as with a team

  • Ability to travel to visit residents in apartments or to escort residents; Valid driver's license and willingness to drive agency van preferred.

  • Willingness to work with a seriously mentally ill population, many with experiences of homelessness and substance use.

  • Compassion and respect for vulnerable individuals

  • Patience and understanding for the sometimes slow process of stabilization and recovery

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

  • Job Family : Clinical Staff [300s]
  • Job Function : Medical Professionals
  • Pay Type : Hourly
  • Employment Indicator : 8865 - Residential/Shelter Clerical Workers


This job has expired.

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