Business Performance Associate, Sportsbook Operations
DraftKings


Job Info


Be part of the newest game-changer.

We are building upon our leading US sports brand to grow our Sportsbook Operations group! Join our team as a Sportsbook Operations Associate, and you will play a central role in running the day-to-day operations of a rapidly scaling part of our business. If you enjoy working within a fast-paced, highly dynamic environment, we think you'll love it here.

What you'll do as an Operations Associate:

  • Work with our broader sportsbook operations team to ensure delivery of market-leading Sportsbook offerings on time.
  • Ensure that site content, promotions, betting events, and betting odds are presented and merchandised as expected.
  • Support in the delivery of state and region-specific promotional campaigns.
  • Work on internal tools and reporting needs for the Operations team.
  • Support and collaborate with other parts of the business such as operations, VIP, PR & social, and finance.
  • Partner with analytics on performance recaps of promotions/activity within relevant states and sporting codes.
  • Due to the nature of the sporting calendar, this position will regularly include early morning, evening, and weekend shifts, which includes five days of work with two days off.
  • Run processes to support quality assurance, problem escalation, and competitor tracking.

What you'll bring:
  • You have a customer-focused view and a strong understanding of what the Sportsbook customer wants.
  • Ability to work independently as part of a fast-growing team.
  • Data-driven and strong attention to detail, with a deep understanding of the Sportsbook industry.



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