Business Operations Manager

Redmond, Washington

Posted in Retail

Job Info

At Reality Labs (RL) in Meta, we bring together the brightest cross-disciplinary minds in one place to deliver our mission: build tools that help people feel connected, anytime, anywhere. The metaverse is the next evolution of social connection. In RL Hardware, we're developing all the exciting new technologies and products that will help people connect and explore in the metaverse in all-day wearable form factors. Our goal is to transform how we play, work, learn, communicate, and experience the world around us.As a Business Operations Manager for the RL Hardware organization, you will manage business operations for a product or technology team, working closely with managers and leaders to help them grow, scale and run the business effectively. You will work on impactful projects related to business operations, planning, tracking and improving processes that will enable our team to execute and innovate at speed. You will partner closely with stakeholders in finance, sourcing, recruiting, HR, product and program management.

Business Operations Manager Responsibilities:

  • Support strategic planning processes, such as establishing our annual objectives, key results and multi-year fiscal and resource plans.
  • Positively impact operational excellence in the organization by identifying and implementing processes that create efficiency, remove obstacles and improve operational metrics.
  • Develop and manage communication including business updates internal and external engagements.
  • Manage relationships with cross-functional partners, understanding their needs, and ensuring our mechanisms and business processes drive higher levels of partnership and collaboration.
  • Support special projects focused on site or organizational initiatives, partnering with cross-functional teams to establish and execute new processes as needed by the business.

Minimum Qualifications:

  • BA/BS degree.
  • 5+ years of business operations, program or project management experience with strategic and operational initiatives.
  • Experience with bringing structure and improving processes for sustained operational excellence.
  • Experience with Microsoft and Google Suites, advanced skills in Excel.
  • Experience with problem solving and providing business insights and recommendations from data sets.
  • Communication skills and experience creating meaningful content that people connect with.
  • Experience working with confidential information while maintaining discretion and confidentiality.
  • Experience working with cross-functional teams, managing multiple projects with internal staff and external consultants, vendors, and other stakeholders.
  • Experience with thinking strategically and executing methodically.

Preferred Qualifications:

  • BS/MS degree in engineering.
  • MBA.
  • Experience with project management or business operations in a company/organization that ships consumer hardware.
  • Experience working with Tableau dashboards and pulling data queries from internal systems.
  • Experience with Lean Management and applying lean management principles.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

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