Location: Cedar Falls, IA
Description:
Role: Parts Order Fulfillment Analyst (contingent)
Location : Cedar Falls, IA
MAJOR DUTIES:
Description of the major duties performed in this job.
• Forecast new parts and manage part availability
• Develop global service part forecasts for newly adopted service parts using historical data, engineering and product support input, and product and component knowledge.
• Participates in, and facilitate regularly scheduled meetings with representatives from product support, supply management, engineering and marketing to define service part requirements.
• Review service part forecasts and recommend adjustments to the forecast and ordering activity.
• Execute business activities in alignment with the Division processes, policies, and objectives.
• Manages the Order Fulfillment Process to ensure service part availability by developing, recommending and implementing strategies to meet the master schedule.
• Analyze metrics and data to improve business processes to improve overall customer experience with service part support performance.
QUALIFICATIONS:
Technical Skills & Knowledge, required:
Specialized skills, knowledge and abilities needed to perform the essential functions of the job.
• Ability to analyze information, and make trade-off decisions.
• Supply management experience.
• Excel proficiency.
• Demonstrated team skills and written and verbal communication skills.
• Ability to create and deliver status update presentations.
Technical Skills & Knowledge, preferred:
Specialized skills, knowledge and abilities that will aid in performing the functions of the job.
• Experience in service support environment.
• Project management skills.
• Proficiency with SAP and Microsoft Office suite.
• Proficiency generating reports from various data bases and computer systems.
• Data analytics and statistics.
Education:
Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.
• Degree in a Business/Management discipline or equivalent experience. - University Degree (4 years or equivalent)
• Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
• Degree in a Supply Management discipline or equivalent experience. - University Degree (4 years or equivalent)
Relevant Work Experiences:
Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.
• Experience in planning, organizing, and implementing engineering projects.
• Manufacturing and/or operations experience.
• Experience working in supply management such as purchasing, warehousing, logistics, service parts management and procurement, etc.
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