Assistant Branch Manager
Kitsap Credit Union

Job Info

---

About Us

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role

Kitsap Credit Union is hiring a full-time salaried Assistant Branch Manager at our Poulsbo, WA location. If you love coaching team members and making goals a reality, you may enjoy this role! You will get to work alongside a seasoned team and a manager who loves to invest in employees and will help prepare you for your next opportunity. In this role, you will lead by example performing both teller and lending duties, while also educating our members on available products and services. This role requires innovation and flexibility as you will be working in an ever-changing environment.

Quick Facts

Reports to: Branch Manager

Employment Type: Full-time, salaried, exempt, in-person

Salary Range: $67,728 - $89,960 depending on experience

Bonus Target: 6% potential incentive of base pay

Working Hours: Monday - Friday 9AM - 5PM, Saturday 9AM - 1PM

Grade: 8BC

Industry: Banking

Job Functions:Banking, Lending, Coaching, Supervising

What you will do

• Responsible for the direction of daily operations, sales, service, employee development, safety, compliance and security
• Coach, lead and motivate branch employees; promote participation in cross sales of products and services. Meet with employees regularly to establish and reinforce sales/service goals.
• Conduct regular quality control observations in the areas of sales and service to provide employee feedback and ensure quality member service
• Assist with management of branch cash requirements, conduct vault and teller drawer audits and balance branch totals daily, as required
• Enhance organizational reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments
• Proactively generate new loan and membership business through branch sales activities, network with local businesses and participate in community events
• Actively contribute in the area of continuous quality improvement, solicit and contribute new ideas and methods to improve efficiencies and effectiveness of processes and procedures
• Build market position by locating, developing and closing business relationships
• Educate and introduce members to self-service and assisted self-serve options, with continual education as new products and digital services are introduced
• Plan, organize and direct daily branch/department activities and workflows to ensure efficient and effective operations as it relates to new account, lending, and member services
• Provide data and reports on branch staffing, productivity, operational efficiency and effectiveness and provide solutions and ideas for improved operational effectiveness
• Assume responsibility for the branch as assigned

Basic Qualifications

• High School Diploma or GED
• Two years managerial or supervisory experience or combination of education, KCU experience, and/or supervisory experience leading a project or team
• Must be able to work Saturdays and extended business hours
• Proven track record of achieving sales goals
• Must be registered with the Nationwide Mortgage Licensing System within 30 days of hire and comply with the SAFE Act regulation

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org)

• Free onsite parking
• Annual time off and sick time accrued
• 11 Paid holidays
• 1 Personal day
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services
• Paid Care.com membership

We believe in the power of belonging - it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees. If this is the kind of organization, you're looking for.

****** Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******

#BRN

---