ARMY Associate Admissions Advisor
MedCerts

Job Info

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Job Description

MedCerts - a Stride Inc. company (NYSE: LRN) - is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, the company has developed over 45 career programs, trained and up-skilled more than 85,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students. In 2020, MedCerts was acquired by Stride, Inc. Stride has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit medcerts.com.

The overall responsibility of an Associate Education Consultant with MedCerts is to recruit prospective students to enroll in the right MedCerts program. Customer service and professionalism throughout the process is a must and will be monitored by leadership.

We are looking for someone that wants to work alongside amazing people while creating great products and experiences that make a difference in lives of thousands of adult-learners each year. MedCerts promotes a culture of accountability, integrity, and collaboration where our team members have an opportunity to develop and grow professionally.

ESSENTIAL FUNCTIONS

• Meet and exceed monthly, quarterly, and annual recruitment goals.
  
• Provide excellent customer service to all current and potential students.
  
• Obtain expert product knowledge in all MedCerts educational courses and programs.
  
• Responsible for three or more hours of student talk time per day.
  
• When three or more hours of student talk time per day is not met, Educational Consultants are responsible for making 75+ outbound calls per day
  

GENERAL DUTIES AND RESPONSIBILITIES

• Continually prospect new students using MedCerts' ISDC dialing system, text messaging and email.
  
• Follow up with prospective students for training application and approval forms.
  
• Develop and maintain referral partnerships with current and former students. One enrollment per month from a referral source.
  
• Provide prompt follow-up on all incoming leads. Within business hours the expectation is 5 minutes or less.
  
• Responsible for understanding and discussing how the student will pay for our program. Ex: MyCAA, WIOA and or Self-Pay
  
• Utilize Salesforce to manage a successful pipeline of prospective students.
  
• Maintain complete Salesforce records. Add notes for every interaction with our students and properly status students within the sales cycle.
  

REQUIRED QUALIFICATIONS

• Experience with Microsoft Office software (Word, Outlook, Excel, PowerPoint)
  
• Professional communication skills.
  
• At least 2 years of experience in sales, admissions, or healthcare recruiting is required.
  
• BA/BS degree or equivalent experience
  
• Inside Phone Sales Experience- Minimum 2 years High Volume
  
• Experience with CRM software required (Salesforce preferred)
  
• Proficient in technology applications used within the organization including but not limited to Microsoft Suite, Salesforce, Google Suite, Internet & Search
  

BENEFITS

• Fully remote working environment with equipment provided by MedCerts
  
• Paid time off and holidays
  
• 401K with a company match
  
• Health, Dental, and Vision Insurance available to you on start date
  
• Life Insurance
  
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
  
• Parental leave
  
• Tuition Assistance (including a University of Phoenix Partnership)
  
• Employee Assistance Program
  
• Pet Insurance
  
• Weight Loss & Gym Benefits
  

WORKING CONDITIONS

This is currently a remote-based position in which work will be completed during normal business hours (approximately 9:00am - 6:00pm).

Job Type
Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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