Posted in Call Centre and Customer Service
Area Coach II (2nd shift)
Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Area Coach II at our facility located in Berea, KY. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.
HYG is looking for an energetic individual who will have a positive influence on the Production Management team. As an Area Coach II, you will have the opportunity to provide supervisory guidance and mentorship to Area Coach I and Zone Captains. As well as direction on situations that disrupt the daily schedule or cause out of process situations; coordinate root cause analysis at the Tier 2 level and implement continuous improvement activities to achieve the plant target metrics. The Area Coach II will own metrics tied to the tier 2 level along with their support team.
Key accountabilities include:
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