Lead designing innovative solutions for systems monitoring and management in a cloud computing environment. Responsible for gap analysis, product identification, vendor selection, production enablement, and overall systems management architecture.
RESPONSIBILITIES
Focus on Cost Optimization and Analysis with cloud governance experience and setting up governance programs
Experience in documentation, establish and track cloud KPI's and dashboards, APM experience (Azure App Insights and New Relic).
Implement policy-based management for all Azure services. Add policies and roles to templates.
Identify monitoring capability gaps against operational requirements, contributes to and influences strategies for Monitoring across all platforms.
Influence architectural strategy for monitoring in collaboration with service owners, business owners, performance engineering and operations teams.
Analyzes and helps bridge the gap between current monitoring to target state.
Develop and manage strategic programs that drive monitoring solutions adoption and migration activity.
Collaborate with shared tools engineering, L1/2/3 support leadership, and line of business application operators to evolve the support model.
Plans and directs tasks in a measurable way that aligns short term goals and long term initiatives.
Enables integration within diverse solution components across multiple platforms.
Understands, seeks and encourages automation techniques.
Establishes monitoring onboarding procedures compliant with operational excellence standards to ensure technology meets operational non-functional requirements.
Provide technical leadership and accountability for procedures for production monitoring.
Drive the transition of non-standard to standard solutions.
Drive a service and user-experience first, automated approach to monitoring requirements.
Solve intractable problems with previous domain experience and automation.
Establish close relationships with architecture teams, Platform engineering, Cloud Ops and IT Ops teams for continual service improvement to monitoring and event management.
Implementing the cloud services as well as monitoring, security, reporting, and managing problem reports.
EDUCATION & EXPERIENCE QUALIFICATIONS
4 year college degree required
5+ Years of experience with Azure and AWS
5+ Years of LAN/WAN experience
3+ Years of experience deploying and supporting New Relic, Splunk, Azure Monitor, AWS CloudWatch
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
Experience deploying and supporting New Relic, Azure App Insights, and OpsRamp
Experience of Microsoft .NET latest Technology, Micro-services, Rest API , Dev-Ops, CI/CD and Agile Methodologies Software Development
Experience with Terraform Cloud
Experience with CI/CD Tooling such as Gitlab, Ansible, Jenkins
Experience with a broad range of industry standard monitoring tools
Azure Certifications a plus
Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, Rusty Taco and SONIC Drive-In restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
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