Analyst, Sales Deductions
Brother USA

Job Info

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The Analyst, Sales Deductions is responsible for all deductions on assigned customers which includes maintaining the internal and external customer relationship, and identifying, investigating and resolving open deductions on assigned customer accounts. This position also prepares reconciliations,
monthly reporting and analytics for all open deductions for assigned customers which can be circulated to impacted business units.

Let's Grow Together

Our mission is to live our "at your side" promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it's the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we'll be "at your side" every step of the way.

Deductions

• Ensure accurate and efficient reconciliations and reporting of all open and resolved deductions for assigned customers
• Identify root causes for deductions and resolve all deductions in a timely manner with a clear understanding of the impact to the business until and the financial statement
• Prepare deduction packages to support issuance of credit memo, collection process or claim processing
• Discuss with the sales units and other support units in order to address and resolve deduction issues of varying complexity in a timely manner
• Ensure accurate and efficient reconciliations and reporting of all open and resolved deductions for assigned customers through preparation of deduction packages to support issuance of credit memo, collection process or claim processing
• Make special arrangements negotiated with the customer on deductions  Seek opportunities to work with customer to reduce the unexpected deductions in the future in order to minimize unforeseen shortages of cash payments for the Company
• Accountable for accuracy of the open deductions for assigned customers which includes monthly reporting to the sales units
• Collect and analyze sales deductions and trends and provide the information to the Finance team

Collections

• Compile information and analysis on customers in collections to assist in creating plans for collections
• Identify and resolve problems in collections
• Supply collections information for internal and external audits
• Provide customer service on collections while building customer relationships

Reporting

• Generate reports to measure daily performance and align with team metrics
• Meet month-end and quarter-end deadlines for reporting requirements

Continuous Improvement

• Identify, develop, and implement system and process improvements.
• Seek opportunities for continued improvements, efficiencies and best practices
• Work with various teams to implement identified solutions and reduce operational inefficiencies

Requirements

• Bachelor's Degree (or equivalent experience) Business, Finance or Accounting
• Minimum 3 years of experience in deduction resolution and credit/collections in a business-to-business environment
• Intermediate SAP Financial modules

Brother Offers:

• A competitive base salary
• Rich and comprehensive benefits package
• Casual dress environment
• Tuition reimbursement: Up to 10k yearly
• Access to learning and development online and in-person classes

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request.

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