Administrative Technician - Lincoln Regional Center
State of Nebraska

Job Info

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Description
The State of Nebraska, Department of Health and Human Services is seeking a full-time Administrative Technician for the Division of Behavioral Health at Lincoln Regional Center.

What we can offer you:
• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and benefits
• Opportunity to be part of a caring organization
• Opportunity to make a difference
• Respect as a valued team member

DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, or genetics.

For more information about the Nebraska Department of Health and Human Services and the Division of Behavioral Health, please visit our website, http://dhhs.ne.gov.

You have the passion, we have the opportunities - let's make a difference for Nebraskans.

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: http://statejobs.nebraska.gov/benefits.html

Hiring rate of pay: $16.338/hr + $3.00/hr facility differential

Location: Lincoln Regional Center

Schedule: Monday-Friday 8:00am-5:00pm
Examples of Work
This position will provide advanced administrative support for the Division of Behavioral Health's Forensic & Justice Behavioral Health Services, inpatient (Lincoln Regional Center) and outpatient forensic services. This position will coordinate, monitor, and track functions and projects to assist the entire Forensic Department in meeting goals, aid in compiling information for internal and external reports and presentations, tracking program evaluation information, scheduling and compiling agendas, taking meeting minutes, and organizing operations. The position requires excellent verbal, written, and organizational skills, and proficiency in word processing, spreadsheets, and PowerPoint to provide information to management positions for decision making.

Under general supervision, positions at this level perform a variety of detailed, time-consuming technical support activities to assist a section, unit, or immediate supervisor (usually mid-level or professional) with detailed portions of program, technical, or administrative operations or perform moderately complex clerical/secretarial support of a generalized or specialized nature. Duties are performed in accord with clear, applicable guidelines, relative to the employing agency's program-administrative functions. Positions at this level apply knowledge of standardized rules, policies, procedures, guidelines, or practices to plan and carry out tasks and resolve problems. Assignments involve related steps, processes, and methods which require selection from a limited number of options/choices. Some judgment is applied in locating, selecting, and applying these directives to specific cases, but there is limited latitude for the use of initiative and discretion in resolving issues. Some positions may require knowledge of technical terminology or special software programs to perform duties unique to the employing agency. Positions in this class are primarily concerned with assuring procedures are followed correctly and work is completed timely. Incumbents typically interact with others within the agency who perform different functions and kinds of work or with those outside the agency to provide information or to conduct customer service functions. Positions may perform some basic office support activities but would not be assigned this work the preponderance of time; may serve as a mentor or guide the work of positions in a lower level.

Examples of Work: Examines and processes forms, applications, documents, and reports, calculates associated fees or other billings, and responds to requests and inquiries, related to permitting, licensing, application, certification, registration, or other agency program-administrative processes and operations.
Screens documents against set requirements, comparing them with established references and guidelines, and verifies their accuracy and completeness to determine eligibility for the issuance of licenses, certificates, permits, or other official documents. In accord with clear guidelines, provides internal and external customers with information, assistance and services; explains what is required to obtain or retain state issued certification, license, registration, or services. Discusses problems or deficiencies to provide information or explain regulations and requirements. Collects and deposits fees, issue receipts and refunds, and balances figures on monthly reports; searches for, gathers, and verifies information and documents for reports.
Prepares invoices and payment of claims, requisitions, purchase orders. Reviews and processes claims from vendors, contractors, medical providers, and others for reimbursement or payment under various state programs.
Compiles and checks documents, records, and reports to confirm accuracy, completeness, and status of information, to process requests or transactions, and/or to provide the supervisor or other employees with information.
Prepares reports, documents, and/or presentations through the manipulation of data. Searches/identifies and summarizes pertinent data from statistical, financial, work activity, administrative, and/or program records; creates forms, documents, textual-numerical-graphic material, to assist others in collecting and presenting information for decision-making. Enters, updates, retrieves, and deletes current and archival data, files, records, and documents within hard copy or electronic databases or other record keeping systems; maintains equipment or material procurement, tracking, inventory, or other records.
Prepares packets of information/material relative to agency activities, actions, or requests for distribution to the public, customers, clients, vendors, agency representatives, or contractors.
Coordinates people, equipment, location, and supplies for meetings, hearings, and/or conferences; prepares transportation and lodging reservations and travel vouchers. Contacts agency or other state/local government employees to obtain operational assistance or to relay and verify information on resources available; operates specialized communication equipment (e.g., electronic, audio and/or visual devices). Implements program-administrative service monitoring/evaluation processes to provide the means for the supervisor to determine the effectiveness of operations directed and associated problems.
Qualifications / Requirements
MINIMUM QUALIFICATIONS:
(Applicants will be screened for possession of these qualifications. Applicants who need accommodation in the selection process should request this in advance.)
Must be 19 years of age.
Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.

Some positions may require: experience and/or training that is unique to the work assigned; a valid driver's license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency. State agencies are responsible to evaluate each of their positions to determine their individual overtime eligibility status as required by the Fair Labor Standards Act (FLSA).

Preferred Qualifications: Proficiency in Microsoft programs, including Word, Excel, PowerPoint, and Outlook. Professional experience working in criminal justice and/or mental health field preferred. Prior experience in providing administrative support within complex systems preferred.
Knowledge, Skills and Abilities
Knowledge of: The program-administrative policies and guidelines of the employing agency; administrative and office processes and procedures and associated computer applications such as word processing, file management, record keeping, and database management; customer service processes and principles; specialized processes and terminology associated with assigned work.

Skill in: Active listening; asking questions; understanding instructions; using word processing; creating spreadsheets, charts, graphs, and reports; managing time, schedules, and priorities; monitoring and assessing program performance; applying critical thinking techniques.

Ability to: Formulate and recommend alternative courses of action; communicate and exchange information and ideas with others; interpret and apply policies, procedures, and regulations; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; maintain confidential records.

This job has expired.