Admin Services Coordinator - Respiratory Care
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service


This job has expired.

Job Info


Provide administrative support for the Department of Respiratory Care. This position supports the day-to-day operations of the department including both Diagnostic and Clinical divisions. Complete special projects and other administrative responsibilities requiring discretion, independent judgement and a high degree of customer services. Position requires a high level of automomy, including critical thinking skills, planning, organizing and monitoring daily activities.

  • Provide IT support in developing, editing, and publishing internal CEU programs and certificates
  • Assist in developing/maintaining department website and department Respiratory Care intranet
  • Assist in developing/maintaining infrastructure for hosting department sponsored seminar
  • Schedules meetings for management staff and tech ops coordinator as needed
  • Develop and revise departmental informational materials for distribution such as recruitment material, social media
  • Assist in developing data collection and extrapolate analysis as requested by director/managers/supervisors
  • Collaborate with the Admin Services Specialist in reviewing mandatory compliances and follow-up with respiratory care leadership to ensure staff are registered and complete required certifications such as CPR, ACLS, PALS before current certificate expires
  • Perform special duties as assigned by Admin Specialist
  • Assist with personnel and education file maintenance including uploading documents to staff members' e-personnel file
  • Assist with on-boarding new employees within the department
  • Maintain staff demographics on various platforms for internal use
  • Submit information into UIHC workflow for ordering or receiving purchase orders
  • Verifies incoming products/supplies and receives in
  • Order new supplies as requested
  • Initiate purchasing requests for supplies and equipment
  • Provide backup coverage for ELMS/payroll review and scheduling for department
  • Assists Director and Admin Specialist with historical data collection in preparation of strategic planning
  • Develop and revise departmental informational materials for distribution such as educational pamphlets, patient welcome and discharge packets, orientation packets for permanent and temporary staff, and Power Point presentations
  • Evaluate requests and exercise discretion and judgment in providing confidential information to appropriate parties
  • Enter staff competency data into ERMA system and download education files
  • Submit HCIS requisitions for staff access
  • Perform functions ensuring a high level of customer service, including communication and organizational skills
  • Submits Engineering Services request for Department of Respiratory Care
  • Responds to staff requests for assistance with troubleshooting of sharepoint intranet, intranet access, HCIS requests/tickets, etc.

Required Qualifications:
  • Bachelor's degree in Business Administration or related field or an equivalent combination of education and experience
  • Some (6 months - 1 year) administrative, office coordination or IT background
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills and role models service excellence
  • Excellent organizational skills
  • Must be proficient in Microsoft Office suite (Word, Excel, Power Point)
Desired Qualifications:
  • Knowledge of University of Iowa policies/procedures
  • Ability to analyze data and critical thinking skills
  • Previous experience working in a health care setting
  • Previous experience with Adobe, Jotform or Captivate programs
  • Previous experience coordinating education activities/events including knowledge of offering continuing education units (CEU's)
  • Previous experience working with service excellence /customer focused environment

Application Process: In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials). Job openings are posted for a minimum of 14 calendar days.

Successful candidates will be subject to a criminal background check and education verification. Please contact luann-wilford@uiowa.edu with any questions.

Additional Information
  • Classification Title: Admin Services Coordinator
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
Compensation
  • Pay Level: 2B
  • Starting Salary Minimum: $37,696
  • Starting Salary Maximum: Commensurate
Contact Information
  • Organization: Healthcare
  • Contact Name: Lu Wilford
  • Contact Email: luann-wilford@uiowa.edu


This job has expired.

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