Account Management Intern, Brokerage
Uber Freight

Job Info

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About the Role

As an Operations Intern, you will be working in a fast-paced team environment. You will be responsible for contacting carriers to obtain the status of shipments and monitor shipments for on-time pick-up, transit, delivery, and along with other varies tasks.Your primary job accountability will be Customer Relationship - Consistent and professional communications; effective, prompt, and courteous communications with respect to difficult situations, relaying service failures, etc.

What the Candidate Will Do

• Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty.
• Update load status in system, e.g., loaded, pick-up, delivery, empty, etc.
• Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessary.
• Set-up New Locations (Shippers/Receivers); (Assign vendor code, contact vendor to determine shipping dates, hours, or operations, etc.)
• Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses.
• Set appointments as needed.

Basic Qualifications

• Actively pursuing a Bachelors in Transportation, Logistics, Supply Chain Management or related field of study
• Ability to work in Rogers, Arkansas
• Ability to work full-time, 40 hours, between 6/3/2024 - 08/09/2024

Preferred Qualifications

• Proficient computer skills including e-mail, routine database activity, Word, Excel, & PowerPoint
• Basic Math (Includes aptitude to learn how to calculate mileage as it relates to the passage of time)
• Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers)
• Keen interest in growing a career in logistics and transportation as demonstrated by course work, written work, research, internships, etc.
• Detailed and multi-task oriented (ability to prioritize and manage many tasks)
• Exceptional interpersonal communications (demonstrated ability to develop rapport and garner trust with peers, customers, classmates, professors, former employers, etc.)
• Can demonstrate an aptitude to manage difficult situations objectively and rationally (a thick skin; roll with the punches; resourceful)

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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